Kelsey W. Fennell
Vice President of Human Resources, North America
Grand Rapids, MI · (616) 555 0102 · name@example.com · linkedin.com/in/kelseywfennell
Key Qualifications
EXPERIENCE
Twenty years in manufacturing human resources, six as a vice president
INDUSTRIES
Motion control manufacturing, furniture, food processing
SPECIALTIES
Plant human resources leadership, hourly staffing, labor relations, supervisor development
SYSTEMS
Workday, Kronos timekeeping, Cornerstone OnDemand, Power BI
CREDENTIALS
Senior Professional in Human Resources through the Human Resource Certification Institute
EDUCATION
Bachelor of Science in human resource management, Michigan State University
Results at a Glance
620
Production openings
38%
Percent by changing
4,000
Employees inside
210
Frontline supervisors
Executive Summary
Vice president of human resources for the North America business of a global motion control manufacturer, 4,000 employees across four plants. Reports to the global chief human resources officer and owns delivery in this region. Twenty years in manufacturing human resources, six at vice president level.
Signature Achievements
- Filled 620 production openings in a year across four plants and brought the average vacancy rate from 12 percent to 4 percent.
- Cut ninety day turnover among new production hires from 38 percent to 17 percent by changing the interview, the shift assignment practice and the first week schedule.
- Delivered the merit and incentive cycle for 4,000 employees inside the budget the global function set, three years running.
- Took a first contract at a plant of 300 employees through to a three year agreement in seven months.
- Trained 210 frontline supervisors on documentation, coaching and the accommodation process, and cut grievances by 34 percent.
- Ran the human resources side of a plant consolidation that moved 180 jobs between two sites, with full notice under the Worker Adjustment and Retraining Notification Act and retention pay that held 94 percent of employees to the closing date.
Professional Experience
Vice President of Human Resources, North America
Keystone Motion Controls, Grand Rapids, MI 2020 to present
Leads human resources for the North America business of a global manufacturer with 4,000 employees, four plants and two distribution centers.
- Reports to the global chief human resources officer and sits on the North America leadership team with the region president.
- Leads a team of nineteen including four plant human resources managers and a regional talent acquisition group.
- Delivers the compensation, benefits and talent programs the global function designs and adapts them to United States wage and hour rules.
- Owns labor relations at two represented plants and supports employee relations at the other four sites.
- Manages a regional human resources budget of 3.4 million dollars.
Director of Human Resources
Riverbend Furniture Works, Holland, MI 2015 to 2020
Site human resources leader for a furniture manufacturer with 1,300 employees on two shifts.
- Ran hiring, employee relations and benefits administration for the entire site.
- Brought absence down from 7 percent to 3 percent by replacing a subjective attendance practice with a points system applied the same way in every department.
- Introduced a skills matrix and pay progression for production roles that all but ended pay complaints.
- Managed workers compensation and return to work with the safety manager.
Human Resources Manager
Great Lakes Provisions Company, Kalamazoo, MI 2006 to 2015
Human resources manager for a food processing plant with 480 employees, half of them seasonal.
- Staffed a seasonal ramp of 240 workers each year and completed employment eligibility verification for every hire.
- Handled investigations, corrective action and unemployment hearings for the plant.
- Coordinated bilingual communication for a workforce where 40 percent spoke Spanish at home.
Licensure and Certification
Senior Professional in Human Resources, Human Resource Certification Institute
Member, Society for Human Resource Management
Member, West Michigan manufacturing human resources council
Education
Bachelor of Science in human resource management, Michigan State University, East Lansing, Michigan, 2006
Certificate in labor relations, Michigan State University School of Human Resources and Labor Relations, 2014
Core Skills
Plant human resources · Hourly staffing · Contract negotiation support · Supervisor development · Attendance management · Workers compensation · Bilingual workforce communication · Merit cycle delivery · Site consolidation · Regional team leadership