Christina P. Faircloth
Employee Relations Manager, Distribution warehousing
Indianapolis, IN · (317) 555 0122 · name@example.com · linkedin.com/in/christinapfaircloth
Key Qualifications
EXPERIENCE
Thirteen years in human resources, six focused on employee relations
INDUSTRIES
Distribution and warehousing, light manufacturing, staffing
SPECIALTIES
Workplace investigations, corrective action consistency, unemployment hearings, supervisor coaching
SYSTEMS
Workday, HR Acuity case management, NAVEX hotline, Power BI
CREDENTIALS
Certificate holder with the Association of Workplace Investigators; Senior Professional in Human Resources
EDUCATION
Bachelor of Science in human resource management, Indiana University
Results at a Glance
300
Employee relations cases
38%
Percent by rewriting
260
Supervisors across nine
46
Proposed terminations
Executive Summary
Employee relations manager for a distribution company with 4,200 employees across nine facilities. Thirteen years in human resources, six in employee relations. Handles or oversees about 300 cases a year, trains supervisors on documentation, and keeps discipline consistent across sites that each used to do their own thing.
Signature Achievements
- Handled or reviewed about 300 employee relations cases a year and brought the average time to close from 26 days to 11.
- Cut terminations overturned at unemployment hearings from 38 percent to 9 percent by rewriting how supervisors document performance and attendance.
- Built the investigation standard the company now follows, covering who gets interviewed, what gets written down and who makes the decision.
- Trained 260 supervisors across nine sites on documentation, coaching conversations and when to call human resources.
- Reviewed 46 proposed terminations in one year and sent nine back for more work, three of which rested on facts that did not hold up.
- Drafted the response to seven charges filed with the Equal Employment Opportunity Commission alongside outside counsel, and five closed with a determination of no reasonable cause.
Professional Experience
Employee Relations Manager
Crossroads Distribution Partners, Indianapolis, IN 2020 to present
Leads employee relations for a distribution company with 4,200 employees at nine facilities in five states.
- Manages three employee relations specialists and assigns every case that arrives through the hotline or a manager.
- Investigates harassment, discrimination and serious misconduct allegations personally.
- Reviews every proposed termination and any discipline involving an employee with an open complaint.
- Represents the company at unemployment hearings and prepares the managers who testify.
- Reports case volume, type and outcome to the vice president of human resources every month.
Senior Human Resources Generalist
Hoosier Precision Products, Kokomo, IN 2016 to 2020
Generalist for a manufacturing plant with 800 employees on three shifts.
- Handled investigations, corrective action and leave administration for the plant.
- Ran the attendance program and coached supervisors on applying it the same way every time.
- Supported hiring for production and maintenance roles.
Human Resources Coordinator
Midwest Workforce Staffing, Fort Wayne, IN 2013 to 2016
Coordinator supporting 600 placed workers at client sites.
- Handled onboarding, timekeeping questions and first level complaints.
- Documented incidents at client sites and passed them to the account managers.
Licensure and Certification
Certificate holder, Association of Workplace Investigators
Senior Professional in Human Resources, Human Resource Certification Institute
Member, Society for Human Resource Management
Education
Bachelor of Science in human resource management, Indiana University, Bloomington, Indiana, 2013
Core Skills
Workplace investigations · Termination review · Unemployment hearings · Corrective action design · Supervisor training · Case management systems · Charge response support · Documentation standards · Multisite consistency · Case data reporting