Javier L. Jarrett
Chief Human Resources Officer, Acute care hospitals
Minneapolis, MN · (504) 555 0111 · name@example.com · linkedin.com/in/javierljarrett
Key Qualifications
EXPERIENCE
Eighteen years in health system human resources, seven as chief human resources officer
INDUSTRIES
Acute care hospitals, ambulatory clinics, senior living
SPECIALTIES
Workforce planning, labor relations, clinical retention, executive succession
SYSTEMS
Workday, Kronos timekeeping, Symplr credentialing, Press Ganey engagement reporting, Tableau
CREDENTIALS
Society for Human Resource Management Senior Certified Professional; Senior Professional in Human Resources through the Human Resource Certification Institute
EDUCATION
Master of Arts in human resources and industrial relations, University of Minnesota
Results at a Glance
19%
Percent in three
$41m
Two years
4%
Regional trend
Executive Summary
Chief human resources officer for a nonprofit health system of 9,400 employees across eleven care sites. Eighteen years in human resources after seven years at the bedside, seven of them in the top seat. Sits on the executive council and serves as chief spokesperson with two bargaining units.
Signature Achievements
- Cut the registered nurse vacancy rate from 19 percent to 6 percent in three years by rebuilding the internal float pool and converting 340 travel assignments into permanent hires.
- Reduced spending on contract clinical labor by 41 million dollars over two years while holding nursing hours per patient day steady.
- Settled two agreements with the nurses bargaining unit without a work stoppage, including a wage reopener in a market where three competitors were bidding for the same staff.
- Built a succession plan covering twenty eight executive and director roles that has filled nineteen of the last twenty three openings from inside.
- Raised the employee engagement index from 3.61 to 4.12 on a five point scale across four survey cycles.
- Moved the system to a self funded medical plan and held the annual cost trend to 4 percent against a regional trend of 7 percent.
Professional Experience
Chief Human Resources Officer
Northline Health Partners, Minneapolis, MN 2019 to present
Leads human resources for a nonprofit health system with 9,400 employees, eleven care sites and 1.9 billion dollars in annual operating revenue.
- Reports to the chief executive officer and sits on the executive council with the chief nursing officer and the chief financial officer.
- Leads a function of sixty four across talent acquisition, total rewards, labor relations, learning and human resources operations.
- Serves as chief spokesperson in negotiations with two bargaining units covering 3,100 nurses and service employees.
- Presents workforce cost, turnover and succession to the board human resources committee four times a year.
- Owns a benefits spend of 118 million dollars including the self funded medical plan and a 403(b) plan with 8,700 participants.
Vice President of Talent and Workforce Planning
Bluestem Health Alliance, Des Moines, IA 2014 to 2019
Led talent acquisition, workforce planning and learning for a five hospital system with 5,200 employees.
- Rebuilt clinical recruiting and cut time to fill for registered nurse roles from 78 days to 44 days.
- Created a nurse residency program that raised first year retention of new graduates from 71 percent to 89 percent.
- Led the workforce plan for an ambulatory campus that opened with 310 staff hired on schedule.
- Managed a team of twenty two recruiters, coordinators and learning specialists.
Director of Labor and Employee Relations
Cedar Ridge Senior Communities, Saint Paul, MN 2008 to 2014
Handled labor and employee relations for a senior living organization with 2,400 employees in four states.
- Administered three collective bargaining agreements and represented the organization at arbitration seven times.
- Reviewed or investigated roughly ninety employee relations matters a year across twenty six communities.
- Wrote the corrective action framework that standardized discipline for every location.
Licensure and Certification
Society for Human Resource Management Senior Certified Professional
Senior Professional in Human Resources, Human Resource Certification Institute
Registered nurse license, State of Minnesota, inactive status
Member, Minnesota Hospital Association workforce committee
Education
Master of Arts in human resources and industrial relations, University of Minnesota, Minneapolis, Minnesota, 2010
Bachelor of Science in nursing, Marquette University, Milwaukee, Wisconsin, 2001
Core Skills
Workforce planning · Labor negotiations · Executive succession · Clinical retention · Total rewards strategy · Board reporting · Human resources operations · Engagement measurement · Benefit plan design · Change leadership