Courtney E. Tadlock
Director of Human Resources, Building products
Maryville, TN · (865) 555 0128 · name@example.com · linkedin.com/in/courtneyetadlock
Key Qualifications
EXPERIENCE
Seventeen years in manufacturing human resources, eight as a director
INDUSTRIES
Building products, industrial fasteners, packaging
SPECIALTIES
Multiple site human resources leadership, federal contractor compliance, labor relations, workforce planning, compensation structure
SYSTEMS
Workday Human Capital Management, Kronos time and attendance, Power BI, DirectEmployers compliance reporting
CREDENTIALS
Senior Professional in Human Resources, Human Resource Certification Institute; Society for Human Resource Management Senior Certified Professional
EDUCATION
Master of Business Administration, University of Tennessee; Bachelor of Science in industrial relations, Middle Tennessee State University
Results at a Glance
47%
Percent over three
800
Production employees
340
Individual rates
38%
Working alongside
Executive Summary
Human resources director for a building products manufacturer with 2,900 employees at seven plants. Seventeen years in manufacturing human resources, eight of them leading the function. Runs a department of eleven, owns the affirmative action programs the company files as a federal contractor, and spends real time on the plant floor rather than in the office.
Signature Achievements
- Brought hourly turnover down from 47 percent to 24 percent over three years by fixing starting pay, the shift bid process and the first thirty days of a new hire's experience.
- Rebuilt the affirmative action programs for seven establishments and carried the company through an Office of Federal Contract Compliance Programs audit that closed with no findings.
- Negotiated two collective bargaining agreements covering 800 production employees without a work stoppage, including a health plan change the committee agreed to after we opened the claims data.
- Replaced a pay structure with 340 individual rates with 22 grades and defensible ranges, which cost 610,000 dollars to implement and ended most of the pay complaints.
- Cut recordable injuries by 38 percent working alongside the safety director on supervisor accountability and return to work.
- Put 140 supervisors through a six month leadership program and filled 71 percent of plant supervisory openings internally the following year, up from 30 percent.
Professional Experience
Director of Human Resources
Clinch River Building Products, Knoxville, TN 2018 to present
Leads human resources for a manufacturer with 2,900 employees at seven plants in four states, two of them represented, with a department of eleven.
- Reports to the chief operating officer and sits on the operating committee that reviews plant performance monthly.
- Owns compensation, benefits, employee relations, talent acquisition, training and human resources systems for all seven sites.
- Leads contract negotiations and handles grievances that reach the step before arbitration.
- Maintains the affirmative action programs, the applicant recordkeeping and the outreach the company owes as a federal contractor.
- Manages an annual benefits spend of 34 million dollars and works the renewal directly with the broker and the carriers.
- Coaches plant managers through terminations, investigations and the cases that turn into charges with the Equal Employment Opportunity Commission.
Human Resources Manager
Smoky Ridge Fastening Systems, Morristown, TN 2013 to 2018
Site human resources manager for two plants with 700 employees on three shifts.
- Handled all staffing, employee relations and benefits administration for both plants.
- Introduced a structured interview process for production hiring that cut ninety day attrition by half.
- Ran the attendance and corrective action programs and trained every supervisor on documentation.
- Managed the workers compensation caseload with the carrier and returned 22 employees to modified duty.
Human Resources Generalist
Cumberland Plateau Packaging, Crossville, TN 2009 to 2013
Generalist supporting 380 employees at a corrugated packaging plant.
- Recruited production and maintenance staff and ran new employee orientation.
- Administered leave, benefits enrollment and the hourly performance review cycle.
- Supported the plant manager on discipline and investigations.
Licensure and Certification
Senior Professional in Human Resources, Human Resource Certification Institute
Society for Human Resource Management Senior Certified Professional
Member, Society for Human Resource Management
Education
Master of Business Administration, University of Tennessee, 2016
Bachelor of Science in industrial relations, Middle Tennessee State University, 2008
Core Skills
Multiple site human resources leadership · Collective bargaining · Federal contractor compliance · Compensation structure design · Workforce planning · Benefits renewal management · Employee relations · Supervisor development · Workers compensation · Executive advising