Privacy Policy

Privacy Policy

How The Human Capital Hub collects, uses, and protects your personal information.

Effective Date: 10 May 2026

1. Introduction

Welcome to The Human Capital Hub ("we," "our," or "us"). The Human Capital Hub is a global brand serving human resources, talent, and compensation professionals worldwide through our articles, research, toolkits, calculators, and AI-powered tools.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, read our content, subscribe to our newsletter, or interact with our toolkits and AI tools. We are committed to protecting your privacy and to handling your data in accordance with the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and other applicable data protection laws around the world.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

2. Information We Collect

We collect personal information only to the extent necessary to operate the Site, deliver our content and tools, and improve your experience. The categories of information we may collect include:

2.1. Information You Provide: We collect information you voluntarily provide, such as your name, email address, job title, country, resume or CV content, job adverts, role information, salary or compensation figures, and any other inputs you submit when joining our newsletter, subscribing through our toolkit pages, contacting us through our contact form, or using our toolkits and AI tools.

2.2. Automatically Collected Information: When you visit the Site we may automatically collect certain technical information, including your IP address, approximate location (derived from the IP address), browser type and version, operating system, device identifiers, referring URLs, the pages you view, the time spent on those pages, and the date and time of your visit. This information helps us understand how the Site is used and to keep it secure.

2.3. Toolkit and AI Tool Inputs: Our compensation calculators (Compa-Ratio, Pay Compression, Pay Structure, and Range Penetration) run entirely in your browser. The values you enter are processed locally on your device and are not transmitted to or stored by us.

Our AI-powered tools (AI Resume Reviewer, AI Resume Builder, AI CV Tailor, AI Resume Checker, AI Cover Letter Generator, AI Job Description Generator, and Psychometric Practice Tests) require sending your inputs to our servers in order to produce a result. We use this data only to generate the requested output and to operate, secure, and improve the service. We do not sell this data, and we do not share it with third parties except service providers acting on our behalf — for example, AI model providers used to generate results.

2.4. Information from Third Parties: We may receive information about you from third-party platforms when you interact with us through them — for example, when you click on a link from a social network, complete a sign-up form embedded on a partner site, or sign in via a single sign-on provider. The information we receive is governed by the privacy policies of those third parties.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To Provide and Maintain the Site: We use your information to operate and improve the Site, deliver the content you have requested, respond to your comments or inquiries, and monitor performance and usage.

3.2. To Send Updates and Newsletters: If you provide your email address, we may send you newsletters, articles, updates, or other content related to the topics you have shown interest in. Every marketing email contains a one-click unsubscribe link, and you can opt out at any time.

3.3. To Provide Toolkit and AI Tool Outputs: We use the inputs you submit to our AI tools to generate the resume reviews, tailored CVs, cover letters, job descriptions, scoring reports, and other outputs you request, and to operate, secure, and improve those tools.

3.4. To Personalise Your Experience: We may use information about the content you read or the tools you use to recommend related articles, surface relevant resources, or remember your preferences across visits.

3.5. For Analytics and Research: We use aggregated and anonymised data to understand how the Site is performing, identify which content is most useful, plan future articles and tools, and detect and prevent fraud or abuse.

3.6. To Enforce Legal Rights and Comply with Law: We may use your information to protect our legal rights, enforce our Terms of Use, respond to lawful requests from public authorities, and comply with our legal obligations.

4. Legal Bases for Processing (GDPR / UK GDPR)

Where the GDPR or UK GDPR applies to our processing of your personal data, we rely on the following legal bases:

  • Consent — for example, when you opt in to our newsletter or accept non-essential cookies. You can withdraw your consent at any time.
  • Performance of a contract — when we provide a service you have requested, such as generating an AI resume review or tailored CV from inputs you have submitted.
  • Legitimate interests — for example, to keep the Site secure, measure how our content is performing, prevent abuse of our tools, and improve our products. We balance these interests against your rights and freedoms.
  • Legal obligation — where we must process data to comply with a legal duty, such as responding to a lawful request from a regulator or court.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and local storage) to operate the Site, remember your preferences, understand how the Site is used, and, where you have consented, deliver and measure advertising. The cookies we use generally fall into the following categories:

  • Strictly necessary cookies — required for the Site to function (for example, to remember a cookie consent choice or load secure pages).
  • Performance and analytics cookies — help us understand which pages are popular, how visitors move through the Site, and where we should improve.
  • Functional cookies — remember choices you make (such as your preferred language or region) and provide enhanced features.
  • Advertising cookies — used by us or our partners to deliver relevant ads on or off the Site and to measure their performance. These are only set where applicable law allows or where you have consented.

You can control or delete cookies through your browser settings, and where required we provide an in-page consent banner to manage non-essential cookies. Blocking some cookies may affect your experience of the Site.

6. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers and processors — trusted vendors who help us run the Site (for example, hosting providers, email delivery platforms, analytics services, customer support tools, and AI model providers used by our AI tools). These providers may only process your data on our instructions and under contractual confidentiality and security obligations.
  • Legal and safety — where we are required to do so by law, legal process, or government request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or abuse.
  • Business transfers — in connection with a merger, acquisition, financing, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will require the recipient to honour this Privacy Policy.
  • With your consent — for any other purpose disclosed to you at the time we collect the information, with your consent.

7. International Data Transfers

The Human Capital Hub is a global brand and our service providers operate in different countries. Your information may be transferred to, stored, or processed in jurisdictions other than the one in which you live, including jurisdictions whose data protection laws differ from your own. Where we transfer personal data internationally, we use appropriate safeguards required by applicable law — such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or equivalent mechanisms — to ensure your data continues to be protected.

8. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to provide the services you have requested, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Specific retention periods include:

  • Newsletter subscribers — for as long as you remain subscribed; we delete or anonymise your record within a reasonable period after you unsubscribe.
  • Contact form submissions — typically retained for up to 24 months to allow us to follow up and to maintain a record of correspondence.
  • AI tool inputs and outputs — retained only as long as is necessary to deliver the result, support the immediate session, and improve the service. We aim to minimise retention and apply anonymisation where possible.
  • Analytics and log data — retained in aggregated or pseudonymised form for limited periods to help us understand and improve the Site.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, regular review of our security practices, and contractual safeguards with our service providers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials you use to access the Site confidential.

10. Your Rights

Depending on where you live, you may have the following rights in relation to your personal information:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate or incomplete data.
  • Erasure — ask us to delete your personal data in certain circumstances.
  • Restriction — ask us to limit how we use your personal data.
  • Portability — receive your data in a structured, machine-readable format.
  • Objection — object to our processing where it is based on legitimate interests or for direct marketing.
  • Withdrawal of consent — withdraw consent you have previously given.
  • Lodging a complaint — complain to your local data protection authority. If you are in the EU or UK, you can find your supervisory authority through the European Data Protection Board or the UK Information Commissioner's Office.

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt-out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the CCPA.

To exercise any of these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before responding to a request.

11. Children's Privacy

The Site is intended for users aged 16 and over and is not directed at children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete the information promptly.

12. Third-Party Links and Services

The Site may contain links to third-party websites, plugins, or services that are not operated by us. Clicking on a third-party link will direct you to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Automated Decision-Making and AI

Some of our AI tools generate automated outputs — for example, a resume score, a tailored CV, or a draft cover letter — based on the information you provide. These outputs are intended as guidance and decision support. They do not produce legal or similarly significant effects on you, and they are not a substitute for professional human review or for your own judgement. You remain responsible for any decision you make based on an AI tool's output.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we provide, or for legal, regulatory, or operational reasons. When we make material changes we will update the "Effective Date" at the top of this page and, where appropriate, provide additional notice (for example, by email or an in-product notice). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to make a privacy-related request, please contact us at:

thehub@thehumancapitalhub.com

You can also reach us through our contact form. We aim to respond to privacy enquiries within 30 days.

16. Consent

By using the Site, our toolkits, or our AI tools, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described.