Ryan P. Mangum
Total Rewards Manager, Logistics last mile delivery
Amarillo, TX · (806) 555 0134 · name@example.com · linkedin.com/in/ryanpmangum
Key Qualifications
EXPERIENCE
Twelve years in compensation and benefits, four of them advising employers from the broker side
INDUSTRIES
Logistics and last mile delivery, third party warehousing, employee benefits brokerage
SPECIALTIES
Total rewards strategy, vendor selection and procurement, hourly pay structures, rewards communication
SYSTEMS
Workday, Payfactors, Businessolver benefits administration, Bonusly recognition, Power BI
CREDENTIALS
Certified Compensation Professional and Certified Benefits Professional through WorldatWork; Society for Human Resource Management Certified Professional
EDUCATION
Bachelor of Business Administration in human resource management, University of North Texas
Results at a Glance
$380k
Year and raised
1%
Payroll that percent
4,300
Employees and lifted
Executive Summary
Total rewards manager for a logistics company with 4,300 employees across twenty six terminals in nine states. Twelve years in the work, the first four with a benefits brokerage advising employers. Runs pay, benefits, recognition and wellbeing as one program and owns every vendor contract behind it.
Signature Achievements
- Wrote the first total rewards philosophy the company has ever had, took it through the executive team in three sessions, and has used it to settle every pay and benefit argument since.
- Ran a full request for proposal for medical, dental, vision and life coverage, moved from five carriers to two, and took 1.6 million dollars a year out of fixed cost.
- Replaced eight separate vendors with four platforms, cut the rewards technology bill by 380,000 dollars a year and raised enrollment completion to 97 percent.
- Built a driver pay structure with mileage, safety and tenure components that brought first year driver turnover down from 68 percent to 41 percent.
- Introduced a peer recognition program funded at 1 percent of payroll that 74 percent of employees used in its first year.
- Issued personalized total rewards statements to all 4,300 employees and lifted the pay and benefits score on the engagement survey by eleven points.
Professional Experience
Total Rewards Manager
Palo Duro Freight Lines, Amarillo, TX 2021 to present
Owns compensation, benefits, recognition and wellbeing for a logistics company with 4,300 employees across twenty six terminals in nine states.
- Leads two analysts and manages the broker, the benefits administration platform and nine carrier relationships.
- Sets the annual merit and bonus budget with the chief financial officer and defends it at the board compensation committee.
- Prices driver, warehouse and corporate jobs twice a year against transportation and general industry survey data.
- Keeps posted pay ranges current in the six states that require them and briefs recruiters before each law takes effect.
- Runs open enrollment for a workforce where four in five employees never sit at a desk.
Senior Compensation and Benefits Analyst
Canyon Rim Warehousing, Canyon, TX 2018 to 2021
Handled compensation and benefits analysis for a third party warehousing company with 2,100 employees at eleven distribution centers.
- Repriced 240 hourly and salaried jobs each year and kept the structure aged to a common date.
- Ran the medical and dental renewal with the broker and built the cost model the finance director signed.
- Administered the retirement plan, tracked eligibility and prepared the annual government filings.
- Answered pay and benefit questions from eleven distribution center managers and their supervisors.
Benefits Consultant
Panhandle Benefit Advisors, Amarillo, TX 2014 to 2018
Advised thirty employer clients between 200 and 3,000 employees on plan design, renewal strategy and employee communication.
- Marketed medical, dental and life coverage to carriers each year and compared quotes for clients.
- Built renewal presentations and multiyear cost models that clients took to their own boards.
- Ran open enrollment meetings at client sites across the Texas panhandle, often on a plant floor.
Licensure and Certification
Certified Compensation Professional, WorldatWork
Certified Benefits Professional, WorldatWork
Society for Human Resource Management Certified Professional
Texas life and health insurance producer license
Education
Bachelor of Business Administration in human resource management, University of North Texas, Denton, Texas, 2014
Core Skills
Total rewards strategy · Vendor selection · Carrier negotiation · Hourly pay structures · Market pricing · Recognition program design · Open enrollment delivery · Rewards communication · Pay transparency compliance · Cost modeling