Tiffany M. Cheatham
Organizational Development Manager, Energy services
Tulsa, OK · (212) 555 0174 · name@example.com · linkedin.com/in/tiffanymcheatham
Key Qualifications
EXPERIENCE
Fourteen years in human resources, six in organizational development
INDUSTRIES
Energy services, oilfield equipment, utilities
SPECIALTIES
Organization design, change management, succession planning, leadership development
SYSTEMS
Workday, Culture Amp, Korn Ferry assessment tools, Microsoft Power BI
CREDENTIALS
Prosci certified change practitioner, Senior Certified Professional through the Society for Human Resource Management
EDUCATION
Master of Science in organizational development, University of Oklahoma
Results at a Glance
3,400
Employees one reporting
40
Listening sessions
260
Leadership positions
90
Frontline supervisors
Executive Summary
Organizational development manager at an energy services company with 3,400 employees in six states. Fourteen years in human resources, the last six in organizational development. Leads organization design, the talent review and succession process, and the change management on a merger that brought two field workforces together.
Signature Achievements
- Designed the field operations structure after a merger of two service companies, cutting management layers from seven to five and giving 3,400 employees one reporting model within four months.
- Led change management on that merger through 40 listening sessions, a manager toolkit and a weekly readiness measure the integration steering group used to set the go live date.
- Built a competency model for four job families that now sits behind hiring, development and the annual talent review.
- Introduced a talent review process across 260 leadership positions and raised the share of critical roles with a ready successor from 31 percent to 68 percent.
- Ran a leadership program for 90 frontline supervisors, after which twelve month turnover in their crews fell by 9 points.
- Turned the engagement survey from a results presentation into an action process, with 78 percent of committed actions closed inside two quarters.
Professional Experience
Organizational Development Manager
Osage Ridge Energy Services, Tulsa, OK 2021 to present
Leads organizational development for a field services business with 3,400 employees in six states, with two specialists reporting in.
- Owns organization design, change management, succession planning and leadership development.
- Facilitates the annual talent review with the executive team and tracks every development commitment.
- Runs the engagement survey cycle and holds each function to a written action plan.
- Advises on restructures, covering span of control, role clarity and the consultation approach.
- Designs and delivers the supervisor and manager development programs.
Senior Organizational Development Specialist
Cimarron Bend Electric Cooperative, Enid, OK 2018 to 2021
Supported development and change work for a cooperative with 900 employees across eleven districts.
- Built the competency framework and the development guides that sit behind it.
- Facilitated team effectiveness sessions for eleven district leadership teams.
- Managed the change plan for a new work management system, including training for 600 field staff.
- Ran the 360 degree feedback process for 80 leaders and coached each one on the results.
Human Resources Business Partner
Arkansas River Pipe and Supply, Tulsa, OK 2014 to 2018
Supported two plants and a commercial team with 700 employees between them.
- Advised managers on performance, capability and employee relations matters.
- Delivered the annual performance and pay review cycle for both plants.
- Built the first supervisor training program the plants had run.
- Supported two reorganizations, including the selection process and the consultation.
Licensure and Certification
Prosci Certified Change Practitioner
Senior Certified Professional, Society for Human Resource Management
Certified user, Korn Ferry Leadership Architect
Education
Master of Science in organizational development, University of Oklahoma, 2016
Bachelor of Arts in communication, Oklahoma State University, 2011
Core Skills
Organization design · Change management · Succession planning · Talent review facilitation · Competency modeling · Leadership development · Engagement action planning · Span of control analysis · Executive facilitation · Merger integration · 360 degree feedback · Coaching