Serena C. Idol
Office Administrator, Architecture engineering
Providence, RI · (401) 555 0175 · name@example.com · linkedin.com/in/serenacidol
Key Qualifications
EXPERIENCE
Seven years administering professional services offices
INDUSTRIES
Architecture and engineering, commercial real estate
SPECIALTIES
Vendor billing, records retention, insurance certificates, license renewals
SYSTEMS
Microsoft 365, Coupa, QuickBooks, DocuSign, Deltek Vantagepoint
CREDENTIALS
Certified Administrative Professional, International Association of Administrative Professionals; notary public, State of Rhode Island
EDUCATION
Bachelor of Science in business administration, Bryant University
Executive Summary
Office administrator for an architecture and engineering firm, seven years running the business side of a 55 person studio. Owns project records, vendor billing, professional license renewals and certificates of insurance, and keeps the firm compliant with state registration and contract paperwork requirements.
Signature Achievements
- Recovered 28,000 dollars in duplicate and misrouted vendor charges during a twelve month billing review.
- Kept 34 architect and engineer registrations current across six states with no lapse in seven years.
- Reduced the professional liability renewal package from three weeks of work to five days.
- Cleared a seven year project records backlog and moved 410 boxes onto a written retention schedule.
- Renegotiated four office vendor contracts and cut annual operating cost by 19,000 dollars.
Professional Experience
Office Administrator
Narragansett Design Collaborative, Providence, RI 2021 to present
Business operations for a 55 person architecture and engineering studio with projects in four states.
- Codes vendor invoices in Coupa, matches them to purchase orders and prepares the weekly payment run for principal approval.
- Maintains project records, contract files and certificates of insurance for 90 active jobs.
- Tracks professional registrations, continuing education credits and state firm licenses.
- Runs onboarding paperwork, employment eligibility verification and benefit enrollment with the payroll provider.
Office Coordinator
Blackstone Valley Property Group, Pawtucket, RI 2019 to 2021
Single administrator supporting eighteen staff at a commercial property management company.
- Kept lease files, tenant certificates of insurance and vendor agreements current.
- Prepared monthly owner reporting packets and reconciled the corporate card statement.
- Handled building access, supply ordering and contractor scheduling for two office floors.
Administrative Assistant
Seekonk River Surveying, East Providence, RI 2018 to 2019
Office support for a nine person land surveying practice.
- Opened job files, tracked field crew time sheets and prepared client invoices.
- Filed recorded plans with municipal clerks and logged permit approvals.
Licensure and Certification
Certified Administrative Professional, International Association of Administrative Professionals
Notary public, State of Rhode Island
Education
Bachelor of Science in business administration, Bryant University, 2018
Core Skills
Vendor billing review · Records retention · Certificates of insurance · Professional license tracking · Contract administration · Onboarding paperwork · Coupa · QuickBooks · Deltek Vantagepoint · Microsoft 365 · DocuSign