Monica M. Godfrey
Administrative Assistant, Public water utility
Boise, ID · (208) 555 0117 · name@example.com · linkedin.com/in/monicamgodfrey
Key Qualifications
EXPERIENCE
Four years of administrative support in public agency and property offices
INDUSTRIES
Public water utility, commercial property management
SPECIALTIES
Calendar support, purchase requisitions, board packets, records retention
SYSTEMS
Microsoft 365 including Outlook, Excel, Teams and SharePoint, Concur, DocuSign
CREDENTIALS
Notary public commission, State of Idaho
EDUCATION
Associate of Applied Science in office administration, College of Western Idaho
Results at a Glance
180
Travel and expense
4,200
Files past
60
Public records requests
Executive Summary
Administrative assistant with four years supporting an engineering and operations group at a regional water district. Keeps the group calendar, purchase requisitions, travel and the monthly board packet moving without reminders. Familiar with public records requests and the district retention schedule.
Signature Achievements
- Moved the monthly board packet to a SharePoint library, so five directors read papers two days before each meeting.
- Processed 180 travel and expense reports a year in Concur with a first pass approval rate of 94 percent.
- Rebuilt the shared drive around the district retention schedule and retired 4,200 files past their keep period.
- Answered 60 public records requests in one year, every one inside the ten day statutory window.
Professional Experience
Administrative Assistant
Treasure Valley Regional Water District, Boise, ID 2024 to present
Supports the engineering and operations group of twenty two staff at a district serving 90,000 residents.
- Manages the group calendar in Outlook, books meeting rooms and circulates the weekly operations agenda.
- Raises purchase requisitions for field supplies and tracks each one to receipt.
- Assembles the board packet, posts the public agenda and drafts the minutes.
- Routes agreements for signature in DocuSign and files executed copies against the retention schedule.
Office Assistant
Sawtooth Property Services, Boise, ID 2022 to 2024
One of two assistants at a firm managing 40 commercial buildings across the Treasure Valley.
- Logged tenant maintenance requests and dispatched them to the right technician the same day.
- Kept insurance certificates current for 140 vendors and chased renewals before expiry.
- Checked the monthly supply invoice against the order log.
Licensure and Certification
Notary public commission, State of Idaho, expires 2028
Member, International Association of Administrative Professionals
Education
Associate of Applied Science in office administration, College of Western Idaho, 2022
Core Skills
Outlook calendar management · Meeting minutes · Purchase requisitions · Concur expense reports · DocuSign routing · SharePoint document libraries · Records retention schedules · Microsoft Excel · Public records requests · Travel booking