Colleen M. Haskett
Small Business Owner, Specialty Coffee Shop
Portland, ME · (207) 555 0139 · name@example.com · linkedin.com/in/colleenmhaskett
Key Qualifications
EXPERIENCE
Four years as owner and operator, five years before that managing cafes for others
INDUSTRIES
Specialty coffee, counter service food, wholesale coffee to two local offices
SPECIALTIES
Opening a location, staffing, cost of goods control, food safety, lease negotiation, exit
SYSTEMS
Square for Restaurants, QuickBooks Online, Homebase scheduling, Gusto payroll, Instagram
CREDENTIALS
ServSafe Food Protection Manager, Maine eating establishment license holder
EDUCATION
Associate in Business Administration, Casco Bay Community College
Executive Summary
Owner and operator of a 38 seat specialty coffee shop for four years, growing it from a two person opening to nine staff and about 640,000 dollars in annual sales before selling to an employee in 2026. Ran every part of the business: hiring, scheduling, roaster relationships, food safety, the books and the lease renegotiation. Now looking for a multi unit or operations role where that record counts.
Signature Achievements
- Grew sales from 210,000 dollars in the first year to 640,000 dollars in the fourth, with average ticket rising from 6.40 dollars to 9.10 dollars.
- Held cost of goods at 31 percent of sales and labor at 33 percent, producing a 14 percent net margin in the final two years.
- Built a team of nine with two of the original opening hires still on staff at the sale.
- Passed every city health inspection for four years with no critical violation.
- Sold the business to the assistant manager in 2026 at 2.4 times annual net earnings through an owner financed deal.
- Renegotiated the lease in 2024 to add 400 square feet of seating at the same rent per square foot.
Professional Experience
Owner and Operator
Fore River Coffee Company, Portland, ME March 2022 to June 2026
38 seat specialty coffee shop with nine staff, about 640,000 dollars in annual sales and 260 transactions a day
- Hired, trained and scheduled a team of nine baristas and a kitchen lead across seven day operations.
- Managed purchasing from two regional roasters, a dairy and a bakery, and reviewed cost of goods weekly in QuickBooks Online.
- Ran the Square point of sale, menu pricing, loyalty program and online ordering.
- Kept the food safety plan, temperature logs and allergen labeling ready for city inspection.
- Prepared the business for sale, including three years of clean financial statements and a transition plan for the buyer.
General Manager
Old Port Bakehouse and Cafe, Portland, ME January 2017 to March 2022
Two location bakery cafe with 22 staff and about 1.3 million dollars in annual sales
- Managed both locations, including hiring, scheduling and weekly inventory counts.
- Cut waste by 20 percent with production sheets based on the previous week's sales by hour.
- Held a ServSafe Food Protection Manager certification and ran the food safety program.
Certifications and Training
ServSafe Food Protection Manager, National Restaurant Association, certified 2017, renewed 2022
Maine eating establishment license held as owner, Maine Department of Health and Human Services, 2022 to 2026
Allergen awareness training and cardiopulmonary resuscitation, current
Education
Associate in Business Administration, Casco Bay Community College, South Portland, 2016
Core Skills
Cafe operations · Staff hiring and training · Cost of goods control · Labor scheduling · Square point of sale · QuickBooks bookkeeping · Food safety compliance · Vendor negotiation · Lease negotiation · Business sale preparation