Jennifer S. Nixon
Program Manager, Grant compliance
Philadelphia, PA · (215) 555 0143 · name@example.com · linkedin.com/in/jennifersnixon
Key Qualifications
EXPERIENCE
Eleven years in workforce and adult education programs, six managing staff
PROGRAM AREAS
Adult workforce development, occupational training, job placement, supportive services
SPECIALTIES
Grant compliance, outcome reporting, partner management, participant data quality
SYSTEMS
Apricot, Salesforce Nonprofit Cloud, Microsoft Power BI, Sage Intacct
CREDENTIALS
Certified Grants Management Specialist, National Grants Management Association; Global Career Development Facilitator
EDUCATION
Master of social work, Temple University; Bachelor of arts, La Salle University
Executive Summary
Nonprofit program manager running workforce development services for adults returning to employment. Eleven years in community based programs, six managing teams. Accountable for a 4.2 million dollar restricted budget, sixteen staff and outcome targets written into city and federal contracts.
Signature Achievements
- Placed 611 participants into jobs paying above eighteen dollars an hour across two program years.
- Held the twelve month job retention rate at seventy four percent against a contract target of sixty percent.
- Managed a 4.2 million dollar restricted budget across six funding streams with no disallowed costs.
- Cleared a federal monitoring visit with zero findings after rebuilding participant eligibility documentation.
- Grew the employer partner network from nineteen to fifty four companies hiring program graduates.
- Cut the average time from enrollment to training start from thirty one days to twelve days.
Professional Experience
Program Manager, Workforce Services
Liberty Bell Workforce Collaborative, Philadelphia, PA 2021 to present
Runs adult workforce programs serving 900 participants a year on a 4.2 million dollar restricted budget with sixteen staff.
- Manages six funding streams including a city contract, two federal pass through awards and three foundation grants.
- Owns monthly and quarterly performance reporting against enrollment, completion, placement and retention targets.
- Supervises three team leaders, nine career coaches and four support staff across two neighborhood sites.
- Keeps eligibility files, time and effort records and expenditure documentation audit ready under Uniform Guidance.
- Negotiates training agreements and hiring commitments with employer partners in health care and logistics.
Senior Program Coordinator
Schuylkill Opportunity Center, Philadelphia, PA 2018 to 2021
Coordinated adult education and bridge to work programming for 400 participants a year.
- Built the case note and outcome tracking standard that lifted data completeness from sixty one to ninety six percent.
- Managed two subrecipient partners delivering occupational training under written agreements.
- Prepared quarterly narrative and financial reports for four funders including one federal award.
Career Coach
Delaware Valley Employment Project, Camden, NJ 2015 to 2018
Carried a caseload of eighty adults working toward employment and credential completion.
- Delivered assessment, planning and job search coaching with an eighty one percent completion rate.
- Coordinated childcare, transportation and legal referrals through community partner agreements.
Licensure and Certification
Certified Grants Management Specialist, National Grants Management Association
Global Career Development Facilitator, Center for Credentialing and Education
Member, National Association of Workforce Development Professionals
Education
Master of social work, Temple University
Bachelor of arts in sociology, La Salle University
Core Skills
Program management · Grant compliance · Outcome reporting · Restricted fund budgeting · Staff supervision · Employer engagement · Participant data quality · Subrecipient monitoring · Logic model design · Spanish fluency