Latoya D. Ramsower
Child and Adult Protection Manager, Protection policy
Sacramento, CA · (916) 555 0134 · name@example.com · linkedin.com/in/latoyadramsower
Key Qualifications
EXPERIENCE
Fifteen years in child welfare and youth services, six leading protection functions
PROGRAM AREAS
Youth mentoring, school based programs, family support, volunteer delivered services
SPECIALTIES
Protection policy, safe recruitment, mandated reporting, case handling, staff training
SYSTEMS
Apricot, Salesforce Nonprofit Cloud, Volgistics, Sterling Volunteers background screening
CREDENTIALS
Licensed Clinical Social Worker, State of California; Stewards of Children facilitator, Darkness to Light
EDUCATION
Master of social work, California State University Sacramento; Bachelor of arts, University of the Pacific
Executive Summary
Protection manager for a statewide youth mentoring nonprofit, accountable for policy, screening, training and the handling of reports of concern. Fifteen years in child welfare and youth services, six in a dedicated protection role. Covers 40 program sites, 900 volunteers and 210 staff.
Signature Achievements
- Rewrote the protection policy and code of conduct adopted across forty sites and signed by 1,110 staff and volunteers.
- Raised completion of mandated reporter training from sixty three percent to ninety nine percent within one year.
- Reduced the average time from a report being received to a documented decision from nine days to two days.
- Built a screening standard covering references, criminal background checks and a National Sex Offender Registry check.
- Trained 340 supervisors on recognizing and responding to concerns, with an annual refresher now written into the calendar.
- Passed an insurer risk review and a funder monitoring visit with no protection findings in two consecutive years.
Professional Experience
Child and Adult Protection Manager
Golden Valley Mentoring Alliance, Sacramento, CA 2020 to present
Leads protection across forty sites, 210 staff and 900 active volunteers for a statewide mentoring nonprofit.
- Owns the protection policy set covering conduct, supervision ratios, transport, communication and site rules.
- Runs the safe recruitment standard including reference checks, background screening and interview questions.
- Receives reports of concern, decides on referral to the county agency or law enforcement and records every decision.
- Maintains the case management record and reports quarterly to the chief executive officer and the board risk committee.
- Delivers annual training for staff, volunteers and supervisors and tracks completion against a compliance dashboard.
Program Quality and Compliance Supervisor
American River Youth Services, Sacramento, CA 2016 to 2020
Supervised program quality, case file standards and protection practice across eleven program sites.
- Built the file review protocol that lifted documentation compliance from seventy percent to ninety six percent.
- Trained new staff on California mandated reporter obligations and on internal reporting pathways.
- Led the internal review process for concerns raised about practice and produced written outcomes.
Child Welfare Social Worker
Sutter County Children and Family Services, Yuba City, CA 2011 to 2016
Carried a public agency caseload covering assessment, planning and court reporting for children in care.
- Completed assessments and service plans and presented recommendations in dependency court.
- Coordinated with schools, health providers and law enforcement on multi agency plans.
- Supervised two student interns on placement from a school of social work.
Licensure and Certification
Licensed Clinical Social Worker, California Board of Behavioral Sciences
Stewards of Children facilitator, Darkness to Light
Member, National Association of Social Workers
Education
Master of social work, California State University Sacramento
Bachelor of arts in human development, University of the Pacific
Core Skills
Protection policy development · Safe recruitment · Background screening · Mandated reporter training · Reporting pathways · Case management · Risk assessment · Board and executive reporting · Staff training delivery · Records and documentation