Diego B. Troutman
Network Engineer, Colocation hosting
Omaha, NE · (404) 555 0140 · name@example.com · linkedin.com/in/diegobtroutman
Key Qualifications
EXPERIENCE
Eight years in data center and enterprise networking
INDUSTRIES
Colocation and hosting, financial cooperatives, freight
SPECIALTIES
Routing and switching, circuit provisioning, capacity planning, network monitoring
SYSTEMS
Cisco Catalyst, Cisco Meraki, Palo Alto Networks, SolarWinds, Wireshark
CREDENTIALS
Cisco Certified Network Professional Enterprise, Cisco Certified Network Associate
EDUCATION
Bachelor of Science in network engineering, University of Nebraska Omaha
Executive Summary
Network engineer with eight years in data center and enterprise routing, currently supporting two colocation facilities and thirty client networks. Strongest on routing protocols, circuit turn ups and the capacity planning that keeps a facility from running out of ports in the middle of a growth year.
Signature Achievements
- Migrated thirty client networks from a single upstream provider to a dual provider design with Border Gateway Protocol, ending single carrier outages.
- Cut circuit turn up time from eleven days to four by building a standard provisioning checklist with the carrier account teams.
- Held facility network availability at ninety nine point nine nine percent across three consecutive years.
- Reclaimed four hundred switch ports through an audit of unused cross connects, deferring a hardware purchase of ninety thousand dollars.
- Reduced mean time to identify a network fault from ninety minutes to under fifteen by rebuilding monitoring and alert thresholds in SolarWinds.
Professional Experience
Network Engineer
Platte Ridge Data Centers, Omaha, NE 2021 to present
Network design and operations for two colocation facilities carrying traffic for thirty client organizations.
- Operates the core and edge network including Border Gateway Protocol peering with four carriers and internal Open Shortest Path First routing.
- Provisions client circuits, virtual local area networks and cross connects, and documents every change in the configuration record.
- Maintains firewall policy on Palo Alto Networks appliances at the facility edge alongside the security team.
- Runs capacity reviews each quarter covering port density, power and upstream bandwidth.
Network Administrator
Omaha Metro Credit Alliance, Omaha, NE 2018 to 2021
Network support for a credit union group with twenty two branches and a contact center.
- Managed branch routers, switches and wireless across twenty two locations.
- Deployed quality of service policies that fixed voice quality problems at nine branches.
- Handled the network side of four branch relocations without missing an opening date.
Network Support Technician
Cornhusker Freight Lines, Council Bluffs, IA 2017 to 2018
Support for terminal networks and dispatch connectivity at six sites.
- Installed and maintained switches and wireless access points at six freight terminals.
- Troubleshot dispatch connectivity issues alongside the support desk.
Licensure and Certification
Cisco Certified Network Professional Enterprise
Cisco Certified Network Associate
Education
Bachelor of Science in network engineering, University of Nebraska Omaha, 2017
Core Skills
Border Gateway Protocol · Open Shortest Path First · Cisco switching · Firewall policy · Circuit provisioning · Capacity planning · SolarWinds monitoring · Packet analysis · Change documentation · Maintenance windows