Brandon T. Szymanski
Information Technology Manager, Manufacturing
Toledo, OH · (419) 555 0132 · name@example.com · linkedin.com/in/brandontszymanski
Key Qualifications
EXPERIENCE
Eight years in information technology, three as manager of a five person team
INDUSTRIES
Automotive parts stamping company with two plants, 420 employees and 24 hour production
SPECIALTIES
Plant floor uptime, enterprise resource planning support, help desk, vendor contracts, budget
SYSTEMS
Epicor Kinetic, Microsoft 365, VMware vSphere, Veeam, Fortinet, Cisco Meraki, Freshservice
CREDENTIALS
CompTIA Security Plus, Information Technology Infrastructure Library Foundation
EDUCATION
Bachelor of Science in Information Systems, Maumee Bay State University
Executive Summary
Information technology manager for a 420 employee automotive parts stamping company with two plants and a 1.6 million dollar technology budget. Three years in the manager role after five as a systems administrator at the same company, leading a team of five across help desk, infrastructure and the enterprise resource planning system. Known for plant floor systems that do not go down during a production run.
Signature Achievements
- Held plant floor system uptime at 99.95 percent across both plants for two years, with no production stop caused by a technology failure.
- Delivered the Epicor Kinetic upgrade across two plants on a weekend cutover, 40,000 dollars under the 310,000 dollar budget.
- Cut help desk ticket volume from about 520 a month to 340 by fixing the top ten repeat causes and publishing self help guides.
- Renegotiated the wide area network and phone contracts and saved 96,000 dollars a year against a 1.6 million dollar budget.
- Passed the customer cybersecurity assessment required by two automotive customers with no open findings.
- Reduced backup restore test time from six hours to 40 minutes by moving to Veeam with monthly restore drills.
Professional Experience
Information Technology Manager
Glass City Stamping, Toledo, OH May 2023 to present
Two plant automotive parts manufacturer with 420 employees; team of five; 1.6 million dollar annual technology budget
- Lead a team of five covering help desk, infrastructure, networking and Epicor Kinetic administration for two plants.
- Own the annual technology budget, vendor contracts and the three year replacement plan for servers, network and plant floor terminals.
- Keep plant floor systems, barcode scanning and label printing running through 24 hour production with planned maintenance windows only.
- Run the cybersecurity program, including Fortinet firewalls, endpoint protection, multi factor authentication and customer assessments.
- Report monthly to the chief financial officer on uptime, ticket trends, projects and spend against budget.
Systems Administrator
Glass City Stamping, Toledo, OH March 2018 to May 2023
Sole administrator for servers, network and backups across two plants
- Administered Windows Server, VMware vSphere and Active Directory for about 400 users.
- Built the Cisco Meraki network across both plants and the warehouse.
- Migrated email and files to Microsoft 365 over one quarter with no data loss.
- Set up Veeam backups and the first documented restore procedure the company had.
Certifications and Training
CompTIA Security Plus, CompTIA, earned 2021, renewed 2024
Information Technology Infrastructure Library Foundation, Axelos, earned 2023
Epicor Kinetic system administrator training, completed 2024
Education
Bachelor of Science in Information Systems, Maumee Bay State University, Toledo, 2018
Core Skills
Plant floor uptime · Epicor Kinetic administration · Team leadership · Technology budgeting · Vendor contract negotiation · Help desk management · Cybersecurity assessments · VMware vSphere · Veeam backup and restore · Cisco Meraki networking