Eric H. Overcash
Warehouse Supervisor, Import distribution
Jacksonville, FL · (904) 555 0115 · name@example.com · linkedin.com/in/erichovercash
Key Qualifications
EXPERIENCE
Eleven years in distribution, four supervising outbound
INDUSTRIES
Import distribution, consumer electronics
SPECIALTIES
Outbound flow, loading, schedule ownership
SYSTEMS
Manhattan Associates, Kronos, Microsoft Excel
CREDENTIALS
Powered industrial truck trainer, Occupational Safety and Health Administration 30 hour general industry
EDUCATION
Associate of Applied Science in logistics, Florida State College at Jacksonville
Results at a Glance
96
Across a person
99.6%
Outbound volume grew
640 days
Recordable injury
Executive Summary
Warehouse supervisor over the outbound department at a port side import distribution center, accountable for 48 associates, three leads and the weekly schedule. Eleven years in distribution, four as a supervisor. Owns order accuracy, trailer departure times and the daily units per hour result for shipping.
Signature Achievements
- Raised units per hour in shipping from 96 to 124 across a 48 person department.
- Held order accuracy at 99.6 percent while outbound volume grew by a third.
- Cut late trailer departures from 18 a week to 2 by resequencing the load plan.
- Ran 640 days with no recordable injury in the outbound department.
- Reduced overtime in shipping by 3,100 hours a year through better schedule balance.
- Promoted five associates into lead roles after building a cross training matrix.
Professional Experience
Warehouse Supervisor
First Coast Import Services, Jacksonville, FL 2022 to present
Outbound department of 48 associates and three leads on first shift at a 500,000 square foot import center.
- Writes the weekly outbound schedule in Kronos and approves time and attendance.
- Assigns leads to picking, packing and loading based on the wave plan.
- Runs performance reviews, coaching conversations and formal corrective action.
- Reports units per hour, order accuracy and departure compliance at the daily meeting.
- Interviews and onboards new associates with the human resources generalist.
Warehouse Lead
Atlantic Bay Consumer Goods, Jacksonville, FL 2018 to 2022
Crew of twelve pickers and loaders on a second shift outbound operation.
- Assigned pick paths at the start of shift and moved people as waves closed.
- Audited outbound cartons and returned errors to the picker for coaching.
- Trained new hires on radio frequency scanning and pallet jack operation.
- Covered the supervisor desk during vacations and holiday weeks.
- Reported staffing gaps and equipment faults to the supervisor before each wave.
Warehouse Associate
Duval Freight Handling, Jacksonville, FL 2015 to 2018
Picker and loader at a cross dock serving retail customers in north Florida.
- Picked and staged 700 cases a shift using radio frequency scanning.
- Loaded route trailers to a fixed departure schedule.
- Earned powered industrial truck certification in the first six months.
- Kept the staging lanes clear so loaders worked without waiting on product.
Licensure and Certification
Powered industrial truck trainer certification, counterbalance and reach truck
Occupational Safety and Health Administration 30 hour general industry card, 2021
Member, Warehousing Education and Research Council
Education
Associate of Applied Science in logistics and supply chain, Florida State College at Jacksonville, 2019
Supervisory skills certificate, Warehousing Education and Research Council, 2023
Core Skills
Schedule ownership · Outbound flow · Order accuracy · Units per hour · Coaching and corrective action · Manhattan Associates · Kronos · Load planning · Cross training · Safety observation · Radio frequency scanning · Interviewing