Chase J. Toler
Operations Manager, Distribution
Denver, CO · (828) 555 0163 · name@example.com · linkedin.com/in/chasejtoler
Key Qualifications
EXPERIENCE
Twelve years in wholesale distribution operations, five in site management
INDUSTRIES
Packaging and janitorial supply, business products wholesale
SPECIALTIES
Warehouse throughput, labor standards, cost per case shipped, continuous improvement
SYSTEMS
SAP, Manhattan Associates warehouse management, Power BI, Microsoft Excel
CREDENTIALS
Certified in Planning and Inventory Management, Lean Six Sigma green belt
EDUCATION
Bachelor of Science in business management, University of Colorado Denver
Results at a Glance
62
By rebuilding
19%
Three years
4.1
Thousand lines
620 days
Lost time injury
Executive Summary
Operations manager running a 380,000 square foot distribution center for a packaging and janitorial supply wholesaler. Twelve years in distribution, five of them running the site. Owns throughput, cost per case shipped, safety and the daily service commitment to 2,100 business customers across the mountain states.
Signature Achievements
- Increased lines picked per labor hour from 62 to 84 by rebuilding the pick path and moving to zone picking.
- Reduced cost per case shipped by 19 percent over three years while volume grew by a quarter.
- Cut order errors from 4.1 per thousand lines to 0.9 with a scan verification step at packing.
- Went 620 days without a lost time injury after rewriting dock and forklift traffic rules.
- Held on time in full at 98.4 percent through a facility expansion that added 90,000 square feet.
- Reduced associate turnover from 38 percent to 16 percent with a structured ninety day onboarding plan.
Professional Experience
Operations Manager, Distribution
Front Range Packaging Group, Denver, CO 2021 to present
One 380,000 square foot distribution center, 165 associates on two shifts, serving 2,100 accounts.
- Lead receiving, inventory control, picking, shipping and the delivery route staging area.
- Own the site operating budget of 14 million dollars and report cost per case shipped monthly.
- Run daily performance meetings on service, productivity, accuracy and safety with five supervisors.
- Sponsor continuous improvement projects and hold teams to measured results rather than good intentions.
Warehouse Operations Supervisor
Rocky Mountain Sanitary Supply, Aurora, CO 2017 to 2021
Second shift of 48 associates in a regional wholesale warehouse.
- Managed nightly order completion and reduced carryover to next day shipments by 80 percent.
- Introduced daily cycle counting with the inventory team and lifted record accuracy to 99.3 percent.
- Trained and certified all forklift operators on the shift and cut equipment damage by half.
Inventory and Receiving Lead
Cherry Creek Business Products, Denver, CO 2014 to 2017
Receiving dock and reserve storage in a 90,000 square foot facility.
- Ran inbound scheduling and put away for 30 loads a week and kept the dock clear at shift end.
- Resolved supplier shortages and overages directly with buyers before invoices posted.
Licensure and Certification
Certified in Planning and Inventory Management, Association for Supply Chain Management
Lean Six Sigma green belt
Occupational Safety and Health Administration thirty hour general industry training
Education
Bachelor of Science in business management, University of Colorado Denver, 2014
Core Skills
Distribution center management · Labor standards · Cost per case shipped · Continuous improvement · Safety leadership · Budget management · Manhattan Associates · SAP · Supervisor coaching · Bilingual English and Spanish