Adriana P. Blevins
Director of Aging and Adult Services, County human services
San Diego, CA · (619) 555 0179 · name@example.com · linkedin.com/in/adrianapblevins
Key Qualifications
EXPERIENCE
Twenty years in aging and adult services, seven at director level
INDUSTRIES
County human services, area agency on aging, adult protective services
SPECIALTIES
Home and community based services, adult protective services, Older Americans Act programs, budget and contract oversight
SYSTEMS
Microsoft Power BI, Workday, Salesforce, Tableau, Microsoft Excel
CREDENTIALS
Licensed Clinical Social Worker, California; member of the National Association of Area Agencies on Aging
EDUCATION
Master of Social Work, San Diego State University; Bachelor of Arts in psychology, University of California, Riverside
Results at a Glance
41 days
By redesigning intake
3,400
Meals a week
19%
Adding a multidisciplinary
62
Million dollar contract
Executive Summary
County director of aging and adult services running a division of 480 staff and a budget of 190 million dollars. Twenty years in long term services and supports, beginning as an adult protective services investigator. Accountable for in home care, protective services and the county area agency on aging.
Signature Achievements
- Cut the wait for an in home supportive services assessment from 41 days to 16 by redesigning intake and adding four assessor positions.
- Moved 220 residents out of nursing facilities into community settings over three years through a transition team funded by a waiver.
- Grew home delivered meal capacity by 3,400 meals a week and closed a waiting list that had run for two years.
- Reduced repeat adult protective services reports on the same client by 19 percent after adding a multidisciplinary review for complex cases.
- Passed two consecutive state program reviews with no corrective action on case documentation.
- Rebuilt a 62 million dollar contract portfolio across 38 community providers with performance measures in every agreement.
Professional Experience
Director of Aging and Adult Services
San Diego County Health and Human Services Division, San Diego, CA 2019 to present
Division of 480 staff and a 190 million dollar budget serving 190,000 older adults and adults with disabilities
- Lead six program units covering in home care, adult protective services, the area agency on aging and public guardian functions.
- Present the division budget to the board of supervisors and defend service level decisions in open session.
- Hold provider contracts to measured outcomes and terminate or restructure agreements that do not deliver.
- Chair the county long term care coordinating council with health, housing and aging providers at the table.
- Direct the four year area plan required for Older Americans Act funding and the public hearings behind it.
Deputy Director, Adult Programs
Inland Empire Community Services Agency, San Bernardino, CA 2014 to 2019
Regional agency of 210 staff administering aging and disability programs across two counties
- Managed program operations, quality review and the annual state reporting cycle.
- Led the response to a state audit and closed all 11 findings within nine months.
- Built the first regional aging and disability resource center serving 12,000 callers a year.
Adult Protective Services Supervisor
Riverside Adult Care Network, Riverside, CA 2008 to 2014
Protective services unit of 22 investigators covering a caseload of 4,000 reports a year
- Supervised investigations of abuse, neglect and financial exploitation and reviewed every substantiated finding.
- Coordinated with law enforcement and the district attorney on 60 prosecuted matters.
- Carried an emergency rotation for reports requiring face to face contact within 24 hours.
Licensure and Certification
Licensed Clinical Social Worker, State of California
Member, National Association of Area Agencies on Aging
Member, National Adult Protective Services Association
Education
Master of Social Work, San Diego State University, 2008
Bachelor of Arts in psychology, University of California, Riverside, 2004
Core Skills
Long term services and supports · Older Americans Act programs · Adult protective services · Medicaid waiver operations · Contract and provider oversight · Public budget presentation · Area plan development · Quality and compliance review · Division leadership · Interagency coordination