Priya N. Raghunathan
Tour Guide, City Walking Tours
New York, NY · (212) 555 0147 · name@example.com · linkedin.com/in/priyanraghunathan
Key Qualifications
EXPERIENCE
Two years of guiding walking tours across Lower Manhattan and Brooklyn
SETTINGS
Walking tour company with about 40 departures a week and groups of up to 25
SPECIALTIES
Financial district history, immigration history, bridge crossings, group control
SYSTEMS
FareHarbor bookings, Viator and GetYourGuide listings, whisper radio headsets
LICENSURE
New York City sightseeing guide license, first aid and cardiopulmonary resuscitation
EDUCATION
Bachelor of Arts in History, Hudson Bend College
Executive Summary
Licensed New York City sightseeing guide two years into leading walking tours of Lower Manhattan, Brooklyn Heights and the Brooklyn Bridge for a company that runs about 40 departures a week. Leads groups of up to 25 on two and three hour routes in English and Hindi, holds a 4.9 average rating across more than 600 reviews, and rewrote the company's immigration history route after a season of guest questions. Known for keeping a large group together across six busy intersections without a raised voice.
Signature Achievements
- Holds a 4.9 average rating across more than 600 reviews on Viator, GetYourGuide and Google since the first season.
- Led about 380 tours in two years for roughly 7,000 guests with no lost guest and no reported injury.
- Rewrote the two hour immigration history route with 14 new stops and it became the company's second best seller within a season.
- Passed the New York City sightseeing guide examination on the first attempt with a score in the top band.
- Raised gratuity per guest on assigned tours from an average of four dollars to six dollars, tracked on the company's payout report.
- Guides in Hindi for about two private group bookings a month, which the company had previously turned away.
Professional Experience
Tour Guide, Walking Tours
Five Boroughs on Foot, New York, NY May 2024 to present
Walking tour company running about 40 departures a week; leads eight to ten tours a week with groups of up to 25
- Lead two and three hour walking tours of the financial district, the Brooklyn Bridge and Brooklyn Heights for groups of up to 25 guests.
- Deliver the route from a memorized script and adapt it for children, school groups and guests with limited mobility.
- Fit every guest with a whisper radio headset, test the channel and move the group across intersections in a single crossing.
- Check guests in from the FareHarbor manifest, confirm names and handle late arrivals by phone with the office.
- Respond to reviews within a day and pass route feedback to the operations manager each week.
Museum Gallery Assistant
Harbor Street Maritime Museum, Brooklyn, NY September 2023 to May 2024
Small maritime museum with about 60,000 visitors a year; gallery floor and weekend group tours
- Gave 30 minute gallery talks to walk in groups of up to 15 on weekends.
- Answered visitor questions on the gallery floor and kept the exhibit spaces clear and orderly.
- Helped the education staff run school visits for classes of about 30 students.
Licenses and Certifications
New York City Department of Consumer and Worker Protection, sightseeing guide license number 2094416
Adult and pediatric first aid and cardiopulmonary resuscitation, American Red Cross, current through 2027
Certified Tourism Ambassador, Tourism Ambassador Institute, completed 2024
Education
Bachelor of Arts in History, Hudson Bend College, Yonkers, 2023
Core Skills
Walking route narration · Large group control · Whisper headset setup · Manifest check in · Hindi language tours · Immigration history · Street crossing management · Review response · Private group booking · School group adaptation