Luis P. Doughty
Hotel Management Trainee, Convention Hotel
Indianapolis, IN · (317) 555 0194 · name@example.com · linkedin.com/in/luispdoughty
Key Qualifications
EXPERIENCE
Two years in hotel operations including a management in training rotation
ROTATIONS
Front office, housekeeping, banquets, night audit
SYSTEMS
Oracle Hospitality Opera, Micros, Quore
CREDENTIALS
ServSafe Food Handler, cardiopulmonary resuscitation certification
EDUCATION
Bachelor of Science in hospitality management, Purdue University
Executive Summary
Hospitality graduate in the second year of a management in training program at a three hundred room convention hotel, rotating through front office, housekeeping and food and beverage. Already trusted with manager on duty shifts on weekends.
Signature Achievements
- Led the front desk upsell board for two quarters, adding thirty one thousand dollars of room revenue.
- Covered eighteen manager on duty shifts with no escalation to the general manager.
- Trained four new agents on the property management system during the summer season.
- Helped the housekeeping team hold cleanliness scores above ninety through a staffing shortage.
Professional Experience
Management in Training Associate
Circle City Convention Hotel, Indianapolis, IN 2024 to present
Three hundred room convention hotel, rotating through four operating departments.
- Work full shifts in each department and complete a written project for every rotation.
- Run the front desk during arrival peaks and handle guest issues on shift.
- Assist with banquet setups and service for events of up to four hundred guests.
Front Desk Agent
White River Suites, Bloomington, IN 2023 to 2024
One hundred forty room hotel serving university and corporate guests.
- Checked guests in and out and balanced the shift cash drawer daily.
- Answered reservation calls and quoted rates from the brand system.
- Worked overnight audit shifts during staffing gaps.
Licensure and Certification
ServSafe Food Handler certificate
Cardiopulmonary resuscitation and first aid certification
Education
Bachelor of Science in hospitality and tourism management, Purdue University, West Lafayette, Indiana
Core Skills
Front desk operations · Property management systems · Guest recovery · Upselling · Banquet setup · Cash handling · Night audit basics · Team communication