Devon A. McAllister
Fast Food Worker, Drive Through Crew Member
Indianapolis, IN · (317) 555 0141 · name@example.com · linkedin.com/in/devonamcallister
Key Qualifications
EXPERIENCE
Eighteen months of quick service crew work, twelve on drive through
SETTINGS
Highway exit burger restaurant with a double lane drive through serving about 1,600 cars on a Saturday
SPECIALTIES
Headset order taking, pay window, lane speed, order accuracy, mobile order pickup
SYSTEMS
Drive through headset system, timer display screen, touch screen point of sale, mobile order tablet
CREDENTIALS
ServSafe Food Handler certificate
EDUCATION
High school diploma, Fall Creek High School
Executive Summary
Drive through crew member with eighteen months at a burger quick service restaurant on a highway exit that runs about 1,600 cars through the lane on a Saturday. Works the order headset and the pay window, keeps the lane moving during the lunch rush, and holds the fastest average order time on the crew. Certified food handler and trained on every station in the building.
Signature Achievements
- Holds an average order taking time of 22 seconds on the headset against a store goal of 30 seconds.
- Ran the pay window through 2025 with a cash drawer variance under one dollar on every audited shift.
- Kept order accuracy at 98 percent on the mystery shop and guest complaint reports for three straight quarters.
- Helped the store hit an average total drive through time of 3 minutes 10 seconds during the lunch hour, the best in a district of 14 stores.
- Trained on all seven stations in the first six months, including grill, fryer and assembly.
Professional Experience
Crew Member, Drive Through
Sunburst Burgers, Indianapolis, IN March 2025 to present
Highway exit quick service burger restaurant with a double lane drive through serving about 1,600 cars on a Saturday and a crew of 32
- Take orders on the headset for two lanes, repeat each order back and enter it on the point of sale screen.
- Run the pay window, handle cash and card payments and hand out mobile order pickups.
- Watch the timer display and call the kitchen when a car passes the two minute mark at the present window.
- Bag and check orders against the screen for the present window during the lunch rush.
- Complete the opening and closing checklists for the drive through booth and stock the window supplies.
Crew Member, Front Counter
Sunburst Burgers, Indianapolis, IN September 2024 to March 2025
Front counter and dining room on afternoon and evening shifts
- Took orders at the front counter and the self order kiosks and handled payments.
- Assembled and bagged orders and checked each against the ticket.
- Cleaned the dining room, restrooms and drink station on a timed checklist.
Certifications and Training
ServSafe Food Handler certificate, National Restaurant Association, current through 2027
Brand drive through and cash handling certification, completed 2025
Cardiopulmonary resuscitation and first aid, American Red Cross, current through 2027
Education
High school diploma, Fall Creek High School, Indianapolis, 2024
Core Skills
Headset order taking · Pay window cash handling · Lane speed management · Order accuracy checks · Mobile order pickup · Timer display monitoring · Kiosk order support · Station cross training · Opening and closing checklists · Guest complaint handling