Amanda A. Ricks
Clinical Operations Manager, Perioperative Services
Chattanooga, TN · (423) 555 0131 · name@example.com · linkedin.com/in/amandaaricks
Key Qualifications
EXPERIENCE
Sixteen years in perioperative care, seven of them managing operating room throughput and block scheduling.
SETTINGS
480 bed hospital, twenty two operating rooms, four procedure rooms, 19,000 surgical cases a year, 118 perioperative staff.
SPECIALTIES
On time first case starts, room turnover time, block utilization, surgical scheduling, and supply standardization.
SYSTEMS
Epic OpTime for perioperative documentation and case scheduling, with a block utilization report reviewed monthly by the surgical committee.
LICENSURE
Tennessee Board of Nursing registered nurse license, certified perioperative nurse, and current Advanced Cardiovascular Life Support certification.
EDUCATION
Bachelor of Science in Nursing from the University of Tennessee at Chattanooga, with a Master of Science in Health Systems Management from Belmont University.
Results at a Glance
54%
Percent across twenty
61%
Percent by releasing
1,400
Cases a year
Executive Summary
Clinical operations manager for perioperative services at a 480 bed hospital running twenty two operating rooms and about 19,000 cases a year. Sixteen years in surgical services, the first five of them circulating in the room. Known for fixing first case starts and turnover without adding staff.
Signature Achievements
- Raised on time first case starts from 54 percent to 88 percent across twenty two rooms by moving surgeon and anesthesia readiness checks to the night before.
- Cut average room turnover time from 34 minutes to 21 minutes using a parallel processing model and a dedicated turnover team.
- Improved block utilization from 61 percent to 79 percent by releasing unused block time seventy two hours out and reallocating it every month.
- Created capacity for 1,400 more cases a year without opening a room or increasing worked hours per case.
- Reduced same day case cancellations from 7.9 percent to 2.4 percent through a readiness call at seven days and a second call at two days.
- Took surgical services through a Joint Commission survey with no findings in the perioperative area.
Professional Experience
Clinical Operations Manager, Perioperative Services
Lookout Mountain Regional Medical Center, Chattanooga, TN 2019 to present
Twenty two operating rooms and four procedure rooms inside a 480 bed hospital performing 19,000 cases a year.
- Accountable for daily surgical throughput, block schedule governance, staffing to case demand and room readiness.
- Chairs the weekly surgical operations huddle with anesthesia, surgery, sterile processing and the postanesthesia care unit.
- Manages 118 staff including circulating nurses, surgical technologists and the room turnover team.
- Runs the continuous improvement program in surgical services using value stream mapping and short rapid improvement events.
Perioperative Services Supervisor
Sequatchie Valley Surgery Center, Chattanooga, TN 2015 to 2019
Freestanding ambulatory surgery center with six rooms doing orthopedic, ophthalmology and general surgery work.
- Supervised nursing and technologist staff across six rooms handling about 7,200 outpatient cases a year.
- Built the case cart standardization process that removed 214 duplicate items from surgeon preference cards.
- Held on time starts above 90 percent for three consecutive years at the center.
Charge Nurse, Operating Room
Hiwassee River Community Hospital, Cleveland, TN 2010 to 2015
Eight room operating suite in a community hospital with an active trauma and obstetric emergency schedule.
- Ran the daily board, assigned staff to rooms and balanced add on cases against the elective schedule.
- Circulated and scrubbed across general surgery, orthopedics and obstetric emergencies.
- Trained new perioperative nurses through a structured twelve week orientation.
Licensure and Certification
Tennessee Board of Nursing registered nurse license number 219847
Certified perioperative nurse, Competency and Credentialing Institute
Advanced Cardiovascular Life Support, American Heart Association
Education
Master of Science in Health Systems Management, Belmont University, Nashville, Tennessee
Bachelor of Science in Nursing, University of Tennessee at Chattanooga, Chattanooga, Tennessee
Core Skills
Perioperative throughput · On time first case starts · Room turnover time · Block utilization governance · Surgical case scheduling · Staffing to case demand · Epic OpTime · Preference card standardization · Sterile processing coordination · Value stream mapping · Joint Commission readiness