Jasmine T. Hollis
Case Manager, Social Services
Little Rock, AR · (501) 555 0137 · name@example.com · linkedin.com/in/jasminethollis
Key Qualifications
EXPERIENCE
Two years of social services case management after a field placement
SETTINGS
Nonprofit housing and benefits agency serving about 1,800 households a year
SPECIALTIES
Rapid rehousing, benefits enrollment, landlord relations, housing stability plans
SYSTEMS
Homeless Management Information System, Apricot case records, Arkansas benefits portal
LICENSURE
Arkansas Licensed Social Worker at the bachelor's level
EDUCATION
Bachelor of Social Work, Arkansas River State University
Executive Summary
Licensed social worker two years into a case management role at a nonprofit housing and benefits agency that serves about 1,800 households a year, carrying a caseload of 45 adults and families moving out of homelessness. Enrolls clients in benefits, finds and keeps them in housing, and tracks every step in the county's homeless services database. Came from a bachelor's field placement at the same agency.
Signature Achievements
- Moved 61 households from shelter into leased housing in two years, with 84 percent still housed at twelve months against an agency target of 80 percent.
- Completed about 210 benefit applications for food assistance, Medicaid and disability income with an approval rate of 88 percent.
- Cut average days from program enrollment to a signed lease from 52 to 34 by keeping a list of 40 landlords who accept the agency's vouchers.
- Passed the Association of Social Work Boards bachelor's examination on the first attempt in 2024.
- Kept database entry within the county's 72 hour standard on 99 percent of records in the 2025 data quality report.
Professional Experience
Housing Case Manager
Ouachita Valley Housing Alliance, Little Rock, AR August 2024 to present
Nonprofit housing and benefits agency serving about 1,800 households a year; rapid rehousing caseload of 45 adults and families
- Assess 45 households for housing barriers, income, health needs and safety and write a housing stability plan with each one.
- Search for units, negotiate with landlords, complete inspections and set up rental assistance payments for each move in.
- Enroll clients in food assistance, Medicaid, disability income and utility programs and follow each application to a decision.
- Visit each housed client monthly for a year and step in early when rent, conflict or health problems threaten the lease.
- Enter every contact, service and outcome into the Homeless Management Information System within 72 hours.
Social Work Intern
Ouachita Valley Housing Alliance, Little Rock, AR January 2024 to May 2024
Senior year field placement of 400 hours in the agency's shelter intake program
- Completed intake and needs assessments for about 90 shelter guests under supervision.
- Helped guests gather identification and documents needed for housing and benefits.
- Kept intake records in the county homeless services database.
Licensure and Certification
Arkansas Social Work Licensing Board, Licensed Social Worker license number 5218
Association of Social Work Boards bachelor's examination, passed 2024
Homeless Management Information System user certification, renewed 2026
Education
Bachelor of Social Work, Arkansas River State University, Conway, 2024
Core Skills
Housing stability planning · Rapid rehousing · Benefits enrollment · Landlord negotiation · Unit inspections · Home visits · Homeless services database · Needs assessment · Eviction prevention · Document gathering