Claudia T. Pennington
Chief Medical Officer
Baltimore, MD · (410) 555 0102 · name@example.com · linkedin.com/in/claudiatpennington
Key Qualifications
EXPERIENCE
Twenty years in practice, fifteen in formal medical leadership, seven as chief medical officer of an academic center.
SETTINGS
Academic medical center of 780 beds, 1,240 medical staff members, 640 residents and fellows, and an operating budget of 1.9 billion dollars.
SPECIALTIES
Clinical quality and safety, graduate medical education oversight, physician credentialing and peer review, and clinical service line performance.
SYSTEMS
Epic Hyperspace across the enterprise, Epic Clarity and Caboodle reporting, Vizient benchmarking, and a credentialing and privileging platform.
LICENSURE
Maryland Board of Physicians license number D0068419, certified by the American Board of Internal Medicine, Fellow of the American College of Healthcare Executives.
EDUCATION
Doctor of Medicine, Johns Hopkins University, with a Master of Business Administration from the University of Virginia.
Executive Summary
Chief medical officer of an academic medical center of 780 beds with a medical staff of 1,240 and an operating budget of 1.9 billion dollars. Practicing internist for twenty years, seven of them in this role, with a record on mortality, sepsis and residency accreditation that has survived two full leadership changes.
Signature Achievements
- Moved the center observed to expected mortality ratio from 1.04 to 0.81 across five years, which lifted it into the top quartile of its academic comparison group.
- Reduced serious safety events per 10,000 adjusted patient days from 1.9 to 0.7 by rebuilding the event review process and making every review physician led.
- Cut direct cost per case adjusted for severity by 1,340 dollars over three years through clinical variation work on eight high volume procedures.
- Brought the medicine, surgery and pediatrics residency programs through accreditation review with no citations after two prior years of concerns.
- Rebuilt peer review after a sentinel event so that every case is reviewed within thirty days, up from a median of four months.
Professional Experience
Chief Medical Officer
Chesapeake Bay University Health, Baltimore, MD 2019 to present
780 bed academic center with 1,240 medical staff members and an operating budget of 1.9 billion dollars.
- Accountable for clinical quality, patient safety, medical staff governance, graduate medical education and clinical policy across the center.
- Leads a team of six associate chief medical officers and the departments of quality, infection prevention, care management and medical staff services.
- Owns the annual quality and safety plan presented to the board quality committee and reports on every serious event personally.
- Partners with the chief nursing officer and chief financial officer on service line performance reviews covering revenue, cost per case and access.
Vice President of Medical Affairs
Susquehanna Valley Health System, Harrisburg, PA 2015 to 2019
Two hospital system of 460 combined beds with an employed medical group of 210 physicians.
- Held medical staff accountability for two hospitals including bylaws, credentialing, peer review and physician conduct matters.
- Led the readmission reduction program that took the all cause thirty day rate from 17.2 percent to 13.6 percent.
- Prepared both hospitals for The Joint Commission survey, closing 34 of 36 identified gaps before the surveyors arrived.
Chief of Hospital Medicine
Potomac Highlands Medical Center, Cumberland, MD 2011 to 2015
Rural referral hospital of 240 beds where the hospitalist group carried most unassigned medical admissions.
- Grew the hospitalist group from seven to sixteen physicians and ended reliance on agency night coverage.
- Reduced average length of stay on the medical service by 0.9 days while readmissions stayed flat.
- Served as physician advisor for care management and represented the hospital at the state quality collaborative.
Licensure and Certification
Maryland Board of Physicians, license number D0068419, active
American Board of Internal Medicine, board certified and current in continuing certification
Fellow of the American College of Healthcare Executives since 2017
Board of directors, Maryland Hospital Quality Collaborative, 2020 to present
Board member, Patapsco Community Health Foundation, 2018 to present
Education
Doctor of Medicine, Johns Hopkins University School of Medicine, Baltimore, Maryland, 2003
Internal medicine residency, University of Pennsylvania, Philadelphia, Pennsylvania, 2006
Master of Business Administration, University of Virginia Darden School of Business, Charlottesville, Virginia, 2014
Bachelor of Science in neuroscience, Duke University, Durham, North Carolina, 1999
Core Skills
Medical staff governance · Mortality and safety analytics · Clinical variation reduction · Graduate medical education oversight · Board quality committee reporting · Physician performance management · Accreditation survey readiness · Service line performance review · Executive team partnership · Serious event investigation