Alyssa K. Montoya
Loan Processor, Retail Mortgage Lender
Phoenix, AZ · (602) 555 0137 · name@example.com · linkedin.com/in/alyssakmontoya
Key Qualifications
EXPERIENCE
Two years of mortgage processing after a year as a loan officer assistant
SETTINGS
Retail branch of a national mortgage lender funding about 1,800 loans a year
SPECIALTIES
Conventional and Federal Housing Administration purchase loans, condition clearing, first time buyers
SYSTEMS
Encompass, Fannie Mae Desktop Underwriter, Freddie Mac Loan Product Advisor, Blend, DocuSign
CREDENTIALS
Nationwide Multistate Licensing System registration
EDUCATION
Associate in Business, Salt River Community College
Executive Summary
Mortgage loan processor two years into a retail branch of a national lender that funds about 1,800 loans a year, processing a pipeline of 35 to 45 conventional and Federal Housing Administration purchase loans for four loan officers. Collects and reviews the file, runs automated underwriting, orders every third party service and clears conditions so the closing date holds. Came from a year as a loan officer assistant in the same branch.
Signature Achievements
- Processes and closes about 18 loans a month with an average of 24 days from application to clear to close against a branch target of 30.
- Held a 96 percent on time closing rate over the last twelve months on purchase loans, the highest among six processors in the branch.
- Cut underwriting resubmissions from an average of 2.4 per file to 1.3 by reviewing income, asset and credit documents against the automated findings before first submission.
- Returned every initial disclosure package inside the three business day window on 410 applications with no compliance exception.
- Trained two new loan officer assistants on the document checklist and the Encompass milestone workflow.
Professional Experience
Loan Processor
Sonoran Home Lending, Phoenix, AZ September 2024 to present
Retail branch of a national lender funding about 1,800 loans a year; pipeline of 35 to 45 loans for four loan officers, mostly conventional and Federal Housing Administration purchases
- Review each application file for completeness and accuracy, including pay stubs, tax returns, bank statements, credit and identification.
- Run Desktop Underwriter and Loan Product Advisor and structure the file to the findings before submission to underwriting.
- Order appraisals, title, flood certification, verification of employment and homeowner's insurance and track each one to receipt.
- Clear underwriting conditions with borrowers, loan officers and third parties and move the file to closing on schedule.
- Send and track initial and revised disclosures within the required timelines and document every change of circumstance.
Loan Officer Assistant
Sonoran Home Lending, Phoenix, AZ August 2023 to September 2024
Support role for two loan officers at the same branch
- Collected application documents from borrowers and uploaded them to Blend and Encompass.
- Prepared preapproval letters and updated borrowers and real estate agents on file status.
- Scheduled appraisals and closings and kept the loan officers' pipeline reports current.
Certifications and Training
Nationwide Multistate Licensing System registration, number 2417936, registered 2023
Mortgage processing fundamentals course, National Association of Mortgage Processors, completed 2024
Annual anti money laundering and fair lending training, current
Education
Associate in Business, Salt River Community College, Mesa, 2023
Core Skills
Purchase loan processing · Automated underwriting · Condition clearing · Income and asset review · Third party ordering · Disclosure timelines · Encompass milestones · Borrower communication · Federal Housing Administration guidelines · Closing coordination