Kurt P. Nance
Aviation Operations Specialist, Turn coordination
El Paso, TX · (915) 555 0121 · name@example.com · linkedin.com/in/kurtpnance
Key Qualifications
EXPERIENCE
Seven years in airline station and ramp operations, four as an operations specialist
OPERATIONS
Part 121 mainline and regional turns, seasonal charter, cargo mail handling
SPECIALTIES
Turn coordination, weight and balance release, irregular operations recovery, ramp safety
SYSTEMS
Sabre, Amadeus Altea departure control, FlightAware, Smartsheet, Zendesk
CREDENTIALS
Dangerous Goods Regulations certification with the International Air Transport Association
EDUCATION
Associate of Applied Science in aviation management, El Paso Community College
Results at a Glance
79
Percent across two
41
Flight irregular operations
26
Consecutive months
$62k
Year of ground
Executive Summary
Airline station operations specialist with seven years running turns on a four gate line. Owns the departure sequence from block in to pushback, holds on time departure above the system average, and coordinates ramp, fueling, catering and the flight deck through irregular operations and desert heat restrictions.
Signature Achievements
- Lifted station on time departure from 79 to 91 percent across two years by publishing a minute by minute turn plan for every aircraft type on the line.
- Cut the mishandled baggage rate from 5.8 to 2.9 bags per thousand passengers after rebuilding the transfer bag handoff with the sort team.
- Recovered a 41 flight irregular operations day with no diversions by rebalancing gates and calling in nine reserve agents before the front arrived.
- Held the station at zero ramp damage events for 26 consecutive months while training 34 new agents on wing walking and marshalling.
- Removed 62,000 dollars a year of ground equipment rental by rebuilding the tug and belt loader maintenance schedule with the local vendor.
Professional Experience
Aviation Operations Specialist
Rio Bravo Air Services, El Paso, TX 2021 to present
Four gate station handling 26 daily departures for two carriers with 38 agents on three shifts
- Sequence each turn from block in to pushback and issue the final weight and balance release to the flight deck.
- Coordinate fueling, catering, lavatory service, wheelchair assistance and cargo loading against a 40 minute turn standard.
- Run the daily operations brief and post shift performance review on departures, delays and baggage.
- Act as station duty officer during irregular operations, rebooking crews and reassigning gates with the operations control center.
Ramp Agent and Crew Chief
Franklin Mountain Ground Handling, El Paso, TX 2018 to 2021
Below wing crew of eight covering loading, deicing support and aircraft movement
- Loaded and offloaded narrowbody aircraft to load plan, including hazardous materials acceptance checks.
- Trained and signed off eleven agents on pushback and towing after moving to crew chief.
Licensure and Certification
Dangerous Goods Regulations certification, International Air Transport Association
Security identification display area badge with movement area driving authorization
Aircraft deicing and anti icing qualification, current for the season
Education
Associate of Applied Science in Aviation Management, El Paso Community College, 2018
Core Skills
Turn coordination · Weight and balance release · Irregular operations recovery · Ramp safety · Gate assignment · Hazardous materials acceptance · Crew and equipment scheduling · On time departure reporting · Baggage service recovery · Bilingual English and Spanish