Diego W. Isley
State Vehicle Inspector
Roanoke, VA · (540) 555 0136 · name@example.com · linkedin.com/in/diegowisley
Key Qualifications
EXPERIENCE
Nine years in automotive repair, six of them as a certified state safety inspector
INDUSTRIES
Independent repair shops, official state inspection stations, light fleet service
SPECIALTIES
Safety inspection, brake and suspension diagnosis, steering and alignment, tire condition assessment
SYSTEMS
Mitchell 1, ALLDATA, Tekmetric shop management, Hunter alignment and brake testing equipment
CREDENTIALS
Virginia State Police certified safety inspector; National Institute for Automotive Service Excellence A4, A5 and A6 certifications
EDUCATION
Associate degree in automotive service technology, Virginia Western Community College
Results at a Glance
2,410
State safety inspections
62%
Inspection rejections
34
Minutes by reorganizing
Executive Summary
Safety inspector certified by the Virginia State Police, running roughly 2,400 inspections a year at a busy official inspection station and carrying a full repair load between them. Turns rejections into sold work by showing the customer the failed component instead of handing over a sticker and a lecture.
Signature Achievements
- Completed 2,410 state safety inspections in the last calendar year with zero audit findings from the state inspection supervisor.
- Held the station rejection rate at 21 percent, close to the district average, while documenting every failed item with a photograph.
- Converted 62 percent of inspection rejections into same day repair work by walking customers to the lift and showing the defect.
- Cut average inspection bay time from 34 to 25 minutes by reorganizing the tool board and the paperwork sequence.
- Caught a cracked frame rail on a light truck that two previous stations had passed, and documented the finding for the state file.
Professional Experience
State Vehicle Inspector and Technician
Blue Ridge Tire and Service, Roanoke, VA 2020 to present
One of three certified inspectors at a six bay independent station handling about 7,000 inspections a year
- Performs state safety inspections on passenger vehicles, light trucks and trailers to the current Virginia inspection manual.
- Diagnoses and repairs the brake, steering, suspension, lighting and exhaust faults that cause rejections.
- Keeps the inspection log, sticker inventory and station records ready for unannounced state audits.
- Trains two apprentice technicians on inspection standards and the paperwork discipline the state expects.
Automotive Technician
Shenandoah Auto Care, Salem, VA 2017 to 2020
General repair technician in a four bay shop serving local families and small business fleets
- Handled brake, suspension, cooling and drivability repairs on a mixed domestic and import customer base.
- Averaged 44 flat rate hours a week against a 40 hour clock with a comeback rate under 3 percent.
- Earned the first three Automotive Service Excellence certifications while working full time.
Licensure and Certification
Virginia State Police certified safety inspector, number 41827
National Institute for Automotive Service Excellence A4 steering and suspension, A5 brakes and A6 electrical certifications
Environmental Protection Agency section 609 refrigerant handling certification
Education
Associate degree in automotive service technology, Virginia Western Community College, 2017
Core Skills
State safety inspection · Brake system diagnosis · Steering and suspension · Lighting and electrical checks · Tire and wheel assessment · Inspection recordkeeping · Customer explanation · Alignment · Shop safety