Danielle J. Mesimer
Automotive Sales Consultant
Tampa, FL · (813) 555 0101 · name@example.com · linkedin.com/in/daniellejmesimer
Key Qualifications
EXPERIENCE
Eight years in new and used vehicle retail at franchise dealerships
INDUSTRIES
Import brand franchise dealerships, high volume metropolitan market
SPECIALTIES
Volume selling, trade appraisal, repeat and referral business, lease renewals
SYSTEMS
CDK Global, VinSolutions customer relationship management, Dealertrack, vAuto
CREDENTIALS
Manufacturer master certified sales consultant; valid Florida driver license
EDUCATION
Associate degree in business administration, Hillsborough Community College
Results at a Glance
$2k
Unit while carrying
96
Three years
41%
Expiring leases
Executive Summary
Volume brand sales consultant averaging 19 units a month at a high traffic import store. Eight years on the floor, half of the business now coming from repeat customers and referrals. Works the customer relationship management system every morning and holds a customer satisfaction index above the regional average.
Signature Achievements
- Delivered 228 vehicles in a calendar year, the highest total of eleven consultants at the store.
- Held front end gross at 2,100 dollars a unit while carrying the highest volume on the floor.
- Built a repeat and referral base that now produces half of monthly deliveries without floor traffic.
- Kept the customer satisfaction index at 96 across three years of manufacturer surveys.
- Converted 41 percent of expiring leases into new deliveries by calling every customer 90 days out.
Professional Experience
Sales Consultant
Bayshore Import Motors, Tampa, FL 2021 to present
Import franchise store selling roughly 340 new and used units a month with eleven consultants
- Sells new and used vehicles from first contact through delivery and follow up.
- Appraises trades with the used vehicle manager and explains the number to the customer.
- Works internet leads and telephone inquiries in the customer relationship management system daily.
- Introduces every customer to the finance manager and prepares the deal jacket accurately.
- Follows up after delivery and asks for the survey and the referral.
Sales Consultant
Gulfview Auto Group, Brandon, FL 2018 to 2021
Domestic brand store with a mixed new and used inventory of about 400 vehicles
- Averaged 12 units a month across new and used inventory.
- Completed manufacturer product certification on four vehicle lines.
- Handled walk in traffic, telephone inquiries and service department referrals.
- Maintained lot presentation and inventory knowledge for the sales team.
Licensure and Certification
Manufacturer master certified sales consultant
Valid Florida driver license with clean record
Education
Associate degree in business administration, Hillsborough Community College, 2018
Core Skills
Needs assessment · Product demonstration · Trade appraisal · Negotiation · Customer relationship management · Lease renewals · Follow up discipline · Referral development · Delivery process