Camila D. Stallworth
Master Automotive Technician
Denver, CO · (303) 555 0147 · name@example.com · linkedin.com/in/camiladstallworth
Key Qualifications
EXPERIENCE
13 years in dealership service, nine at master technician level
INDUSTRIES
Franchised dealerships, import and domestic brands, warranty repair
SPECIALTIES
Electrical and network diagnosis, engine performance, transmission repair, warranty documentation
SYSTEMS
CDK Global, ALLDATA, Mitchell 1, factory scan tools and repair information portals
CREDENTIALS
National Institute for Automotive Service Excellence master automobile technician A1 through A8 and L1; original equipment manufacturer master certification
EDUCATION
Associate degree in automotive technology, Front Range Community College
Executive Summary
Master technician with 13 years in franchised dealership service, certified across the full Automotive Service Excellence series and the advanced engine performance test. Takes the diagnostic work the rest of the shop cannot close and still turns more flat rate hours than anyone on the roster.
Signature Achievements
- Turned 2,340 flat rate hours against 2,080 clock hours, the best productivity in a shop of 18.
- Holds a comeback rate of 1.8 percent across roughly 1,400 repair orders a year.
- Cut warranty claim rejections for the store from 11 to 2 percent by rewriting how technicians document cause and correction.
- Diagnosed an intermittent communication network fault that had been through four shops and three modules before reaching him.
- Reduced average diagnostic time on drivability concerns from 2.1 to 1.3 hours using a written test sequence the shop adopted.
Professional Experience
Master Automotive Technician
Front Range Motor Group, Denver, CO 2018 to present
Diagnostic technician in an 18 bay franchised dealership handling warranty and customer pay work
- Diagnoses and repairs electrical, network, engine performance and transmission concerns across two vehicle brands.
- Takes escalated repairs the crew cannot resolve and documents findings for the technical hotline.
- Writes warranty repair stories that survive manufacturer audit without amendment.
- Mentors apprentice and entry technicians on diagnostic method rather than parts swapping.
Automotive Technician
Cherry Creek Auto Service, Aurora, CO 2015 to 2018
General repair technician in an eight bay independent shop
- Handled brake, suspension, cooling, electrical and engine repairs on a mixed domestic and import customer base.
- Introduced the shop scan tool data logging routine that shortened intermittent fault diagnosis.
- Earned five Automotive Service Excellence certifications while working full time.
Lube and Maintenance Technician
Highline Quick Service, Lakewood, CO 2013 to 2015
Entry technician on oil, tire and inspection services
- Completed maintenance services and multipoint inspections on 25 to 30 vehicles a day.
- Moved to full technician after finishing the community college program at night.
- Learned inspection standards and basic diagnosis from the shop lead during those two years.
Licensure and Certification
National Institute for Automotive Service Excellence master automobile technician, A1 through A8
National Institute for Automotive Service Excellence L1 advanced engine performance certification
Environmental Protection Agency section 609 refrigerant handling certification
Education
Associate degree in automotive technology, Front Range Community College, 2015
Core Skills
Electrical diagnosis · Communication network testing · Engine performance · Transmission repair · Scan tool data analysis · Warranty documentation · Technician mentoring · Flat rate productivity