Alicia M. Renfro
School Secretary, Elementary School Front Office
Boise, ID · (208) 555 0142 · name@example.com · linkedin.com/in/aliciamrenfro
Key Qualifications
EXPERIENCE
Three years of school office work after a year at a preschool front desk
SETTINGS
540 student public elementary school with 28 teaching staff
SPECIALTIES
Daily attendance, enrollment, visitor management, student fund deposits, dismissal changes
SYSTEMS
Infinite Campus, Raptor visitor management, ParentSquare, Google Workspace for Education
CREDENTIALS
Idaho notary public commission, cardiopulmonary resuscitation and first aid
EDUCATION
Associate of Applied Science in Office Technology, Treasure Valley Technical College
Executive Summary
School secretary three years into the front office of a 540 student elementary school, kindergarten through grade five, with one principal and 28 teaching staff. Runs the desk alone from 7:15 in the morning: attendance calls, late arrivals, visitor badges, enrollment packets, field trip money and the two way radio to the playground. Known by families as the person who answers on the first ring and knows which bus a child rides.
Signature Achievements
- Completes the morning attendance reconciliation for 24 classrooms by 9:30 every day and reaches families of unexplained absences by 10:00.
- Processed 96 new student enrollments in August 2025 with every immunization record and proof of residence entered before the first day.
- Cut unaccounted early dismissals to zero over two years by moving pickup changes to a written form scanned into Infinite Campus.
- Deposited about 41,000 dollars a year in field trip, book fair and picture money with no variance on the district's annual review.
- Screened roughly 3,100 visitors a year through Raptor with two sex offender registry matches stopped at the door and reported.
- Trained the two office aides and the library clerk to cover the desk during lunch and the end of day rush.
Professional Experience
School Secretary
Maple Grove Elementary School, Sawtooth Valley School District, Boise, ID August 2023 to present
540 student elementary school, kindergarten through grade five, one principal, 28 teaching staff, single person front office
- Take daily attendance from teacher submissions in Infinite Campus, call families for unexplained absences and correct late arrivals and early releases.
- Enroll and withdraw students, collect immunization records and proof of residence, and request records from the previous school.
- Check in every visitor and volunteer through Raptor visitor management and issue badges before anyone passes the office door.
- Receipt field trip, book fair and picture money, post it to the student activity fund and prepare the weekly bank deposit.
- Answer the main line, send building messages through ParentSquare and take dismissal changes from parents on the written form.
Front Desk Assistant
Treasure Valley Early Learning Center, Meridian, ID June 2022 to August 2023
Licensed preschool serving 110 children in six classrooms
- Greeted families at drop off and pickup and recorded sign in and sign out times for 110 children.
- Kept immunization and emergency contact files current for state licensing inspections.
- Collected tuition payments and posted them in the center's billing software.
Certifications and Training
Idaho notary public commission, Idaho Secretary of State, commissioned 2024
Adult and pediatric first aid with cardiopulmonary resuscitation, American Red Cross, current through 2027
Idaho Department of Education fingerprint background check clearance, completed 2023
Education
Associate of Applied Science in Office Technology, Treasure Valley Technical College, Boise, 2022
Core Skills
Daily attendance reconciliation · Student enrollment · Infinite Campus entry · Raptor visitor screening · Student fund deposits · Dismissal change handling · ParentSquare messaging · Records requests · Multi line phones · Office aide training