Staffing Technology: The Present And The Future

Staffing Technology: The Present And The Future
Last Updated: January 23, 2023

What is staffing technology?

Staffing technology refers to the systems and processes that support the staffing industry. You can find staffing software designed to help HR professionals automate their workflow, record and share candidate information, and provide job market data. You can also find machine learning technology designed to help companies find and analyze job market data and predict which candidates are most likely to be a good fit for a job.

Staffing technology is a broad term that encompasses the systems, processes, and software used by modern-day recruiting teams. It includes internal databases, applicant tracking systems (ATS), and complex web-based job boards. The purpose of staffing technology is to improve the efficiency and effectiveness of the recruiting process.

It's a collection of resources that can aid HR professionals and recruiters in their quest for improved outcomes. This includes all the equipment utilized in the talent acquisition (TA) process. Smart employers are aware of how the digital age can support TA. The market is becoming incredibly cutthroat. Companies now have access to various technological tools that aid in the competition for the best applicants available. The technology industry is the perfect example of this issue. Imagine that there are around five unfilled positions for every qualified software engineer.

How is staffing technology changing the recruitment industry?


Today's recruitment landscape is characterized by rapid change. The emergence of new technologies has transformed the way we find and hire talent, creating exciting new ways to build a strong workforce. But with so many new options, it is not easy to know where to start.

Recruiting specialists have been using technology to find the best candidates for their clients for decades. But today's technology is fundamentally changing the way we recruit. Machine learning and artificial intelligence are helping us find better candidates faster than ever. And other technologies, such as cloud computing and mobile devices, are making it easier to find and communicate with candidates wherever they are, whenever they're available.

Staffing technologies have transformed how companies find and select candidates, making the job-search process more efficient and transparent for job seekers and employers alike. But the pace of change isn't slowing down, and the next generation of staffing technologies will continue to disrupt and reshape the industry.

Writing and posting job descriptions, assessing applicants, holding interviews, planning recruitment events, negotiating salary packages, and onboarding recruits are just a few of the many duties involved in talent acquisition. All these activities can be automated through staffing technology.

Although many talent acquisition jobs have been performed for years, their nature and methods are constantly changing. With the introduction of HR technology, technology is now playing a bigger part in the talent acquisition industry.

Recruiters can spend more time searching for candidates to meet client needs by using automation to assist them in spending less time on mundane, routine duties. An automated platform is wise if you want to develop and maintain solid relationships with your clients, recruits, and employees. Most of your workforce administration chores can be automated with the help of cutting-edge technology, which can provide value.

Related: HR automation: The trends you cannot ignore

Applicant Tracking System (ATS)

Companies can organize candidates for recruiting and recruitment by using an applicant tracking system (ATS). These technologies enable firms to gather data, classify prospects according to experience and skill level, and screen candidates. This saves businesses and recruiters time that would otherwise be spent manually eliminating these individuals because many vacant positions can get hundreds or even thousands of applicants without the required qualifications.

Candidates are searching for straightforward and user-friendly application procedures. The finest applicant tracking systems let users apply for a job quickly and effortlessly from any device without logging in. As a result, employers have access to a wider applicant pool that can be automatically rated according to qualifications and experience.

Applicant tracking systems make it simple for users to provide comments and notes on a candidate during the hiring process.

The top applicant tracking systems screen and sort resumes using cutting-edge technologies like artificial intelligence and natural language processing. These systems scan resumes, search for keyword matches, and analyze data using other algorithms.

Job postings are streamlined by integrating several applicant tracking systems with job boards.

Benefits of ATS

  • Improves the Quality of Hire - Hiring quality is also increased through applicant tracking systems. And there are numerous causes for that to occur. Recruiters, for instance, only interact with the top applicants in the applicant pool due to the initial automatic matching of candidates.
  • Speeds up the Recruitment Cycle - Recruiters can plan and carry out a more effective workflow using an applicant tracking system. Having all candidate data compiled and organized on a single platform allows recruiters to overview the hiring process quickly.
  • Reduces time spent with administrative tasks - You may expedite the hiring process and free up a ton of time for more crucial activities by using an ATS program.
  • Provides Better and Faster CV Screening - Everyone believes that, considering each job offer receives, on average, 250 applications, it is burdensome for recruiters to screen every incoming application for a new opening personally. Only 4 to 6 applicants are chosen for a face-to-face interview, which is a tremendous workload.

Recruitment CRMs

A technique for maintaining and enhancing relationships with present and potential job prospects is candidate relationship management (CRM). CRM technology is used to streamline candidate communications, boost engagement, and enhance the candidate experience.

HR professionals employ candidate relationship management techniques to promote engagement and enhance the candidate experience.

One of the main problems in the HR sector, enticing talent, was addressed by introducing this relatively new recruiting technique.

Many businesses have begun putting recruitment marketing tactics into practice using recruitment marketing solutions to automate and expedite this process. These tools simplify and are more individualized for HR professionals to put Candidate Relationship Management concepts into practice.

Benefits of CRMs

By engaging with potential employees through automated email marketing, recruiting event features, job suggestion portals, and other means, a CRM enables you to fill positions more quickly. By enticing new talent to join and assessing existing talent inside a community that may not have been considered in the past due to limited availability, a successful, useful CRM enables you to source the greatest people from diverse, purpose-built talent communities.

Recruitment Marketing Software

It doesn't matter how good it is if you can't get your job posted in front of the proper candidates. Because of this, recruitment marketing has grown to be critical in the hiring process, and recruitment marketing platforms (RMPs) have emerged as a key component of the TA tech stack. Many teams resort to an RMP once a company's recruitment marketing strategy has matured.

A software tool called recruitment marketing software can assist you in luring in the best available talent. Finding and employing qualified individuals has emerged as the top HR challenge due to the candidate-driven nature of the current labor market. To locate, attract, nurture, and engage candidates and convert them into job applications, recruitment marketing software applies marketing techniques to the recruiting process.

In addition to helping you better attract and hire people, the tools and analytics offered by a recruitment marketing platform may also help you analyze the efficacy of your sources and channels so that you can make data-informed decisions about your recruitment marketing tactics and budget.

Benefits of recruitment software

1. Assist in finding candidates

The recruitment marketing platform provides solutions for:

  • distributing jobs with a single click to numerous free and paid employment boards
  • Career promotion via social media

2. Attracting candidates

A platform for recruiting includes features for:

3. Engage and Nurture candidates

The recruitment marketing platform provides solutions for:

  • Candidate relationship management
  • Email recruiting campaigns
  • Talent networking

The future of staffing technology

Trends in hiring evolve. One must quickly adjust because the demands of businesses, HR recruiters, and applicants are shifting. Whichever recruiter can move quickly and land the top prospect for their business will win the game.

One of the themes you'll see is that technology will be pretty important in hiring. As most of the workforce will work from home, there will be a significant reliance on virtual technologies. The following are the anticipated trends in hiring:

Advancing recruitment with AI and VR

The recruitment sector is changing thanks to artificial intelligence. As AI can streamline the hiring process, more and more businesses are realizing its potential. When AI and VR trends are implemented, the recruitment process will appear different in the future.

Related: Automating HR: A guide for HR Professionals

Rise of social recruiting

LinkedIn recruiting is no longer an option. Recruiters are expanding their reach by employing Facebook, Twitter, Instagram, and other social media sites. It aids in selecting qualified individuals and makes an effort to promote and appeal to them.

The best-recruiting methods continue to be the phone and email, although younger generations are increasingly using social media. As a recruiting tool, Instagram is becoming increasingly popular; currently, 37% of recruiters use it, up from 18% in 2017.

Expansive hiring criteria

Examining the necessary skills is more crucial than ever to selecting the best candidates. Both options are psychometric tests and a focus on the soft qualities that applicants will offer to the firm.

E-commerce businesses are astute enough to hire candidates who go above the requirements of the sector. A candidate must possess soft skills; in the future, they will be crucial and non-negotiable.

Chatbots - future of recruitment

A recruiter's job is difficult because many applications take time to weed out. It is the cause of the rising expense of employing candidates daily. Chatbot implementation is the solution. We can streamline and automate the HR process thanks to it.

Businesses are figuring out how to change as the world is shaped by constantly shifting international events. HR is also altering how employees do their jobs. The world of recruitment is evolving quickly, from employing someone electronically to expanding your understanding of your possible labor pool.

These trends demonstrate how technology is acting in a supporting capacity rather than taking the lead. Although recruiting methods are evolving, attracting the top people for a position remains the ultimate objective.


Staffing technology has evolved significantly over the past decade. Today, it's no longer a matter of \"either-or\" when it comes to sourcing strategies. The technology makes it easy to share data, streamline processes, and make better decisions faster. In many cases, staffing technologies can be used in unison to generate even better results. For example, sourcing algorithms can identify candidates who are likely to fit a job well. Recruiters used to scour the Internet for résumés and comb the phone book for phone calls. Now, they can tap into an infinite well of talent through online applications and social media sites. When a job opening is posted, they can expect hundreds, if not thousands, of applications. Staffing technologies will bring incremental improvements to talent sourcing as time progresses.

Ngonidzashe Nzenze
This article was written by Ngonidzashe a Consultant at Industrial Psychology Consultants (Pvt) Ltd

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