Salesforce Layoffs: Navigating Through the Shifts in the Tech Landscape

Salesforce Layoffs: Navigating Through the Shifts in the Tech Landscape

Salesforce has had a series of layoffs in the past two years. The Salesforce layoffs are not unique, as the whole tech industry has seen similar and even worse layoffs since the end of Covid lockdowns.

In January 2023, Salesforce announced plans to cut approximately 10% of its workforce, affecting around 7,000 employees. CEO Marc Benioff cited overhiring during the pandemic boom as the primary reason for the job cuts. In November 2023, reports surfaced of further Salesforce layoffs, though the number of impacted employees was unclear. These cuts were more targeted than the broader reductions earlier in the year. In January 2024, Salesforce confirmed another round of layoffs, affecting roughly 700 employees, approximately 1% of its global workforce. While the company hasn't released detailed explanations, these layoffs align with a general technological sector slowdown.

January 2023, Salesforce layoffs 

In early 2023, Salesforce embarked on a series of layoffs as part of a larger company restructuring. The initial round saw approximately 8,000 employees (10% of the workforce) lose their jobs. CEO Marc Benioff acknowledged the company's over-hiring during the pandemic boom as the primary reason for the downsizing.

Throughout the rest of 2023, more targeted job cuts took place. These layoffs affected various departments, including sales, customer service, and technology teams. Salesforce cited a renewed focus on profitability as the motivation behind these job reductions.

While the exact numbers vary between news sources, it's clear that these layoffs impacted thousands of employees. Despite pressure from activist investors, some sources suggest the latest round of job cuts may represent an adjustment in workforce size rather than a direct response to investor pressure.


Salesforce did not publicly disclose the specifics of their severance packages during the various rounds of layoffs. This is common practice for many companies, as severance details are often negotiated individually or considered confidential. It's crucial to note that severance terms may have varied significantly based on factors such as the employee's tenure, job level, location, and any individual negotiations that might have taken place. Some reports indicate that employees with longer tenure might have received more generous severance packages.

While concrete numbers are challenging to verify, the Salesforce layoffs highlight a broader issue within the tech industry. Despite the often lucrative compensation packages, job security is not guaranteed, even in large, well-established companies. 

Salesforce Announces Further Workforce Reductions in 2024

Salesforce is reducing its workforce by 700, representing roughly 1% of its staff. These job cuts follow a larger downsizing in 2023, when the company laid off 10% of its employees in response to increased hiring during the pandemic.

Despite these cuts, Salesforce still has 1,000 job openings, suggesting this latest move may be a routine workforce adjustment rather than an indicator of significant company weakness. 

The Salesforce layoffs are part of a broader trend within the technology industry. Many companies that increased their workforce during the pandemic are downsizing in preparation for a potentially challenging economic landscape in 2024.


While Salesforce's layoffs garner headlines, it's essential to remember that their situation reflects a larger pattern within the tech industry. The rapid hiring fueled by the pandemic boom has given way to workforce adjustments as companies react to shifting economic conditions. These layoffs underscore the uncertainty that even tech giants face in an unpredictable economic environment. 

The impact of Salesforce layoffs stretches beyond the affected individuals. They create a ripple effect throughout the Salesforce ecosystem. For job seekers and those in the tech industry, it's a stark reminder that building adaptable skillsets and remaining vigilant about market trends is crucial for navigating future career paths.

Memory Nguwi
Super User
This article was written by Memory a Super User at Industrial Psychology Consultants (Pvt) Ltd

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