Job description Busser

Job description Busser

Job description Busser entails a staff member in a restaurant who is in charge of setting the tables, placing the silverware properly, and maintaining glasses. They assist the wait staff in ensuring all tables are set and cleared promptly.

The job description Busser involves overseeing restaurant supplies like napkins, straws, china, and cutlery and ensuring everything is tidy and clean. They support restaurant personnel. They could also help with replenishing drinks and serving food.

Job description Busser: Overall Purpose of the job

Clears away old dishes, lays silverware, and restocks diners' drinks. Bussers are primarily responsible for clearing and cleaning tables in restaurants and cafeterias to prepare for customers. They quickly remove used plates, utensils, glasses, and napkins. They may also reset tables with place settings of plates, flatware, glassware, and napkins.

Job description Busser: Primary duties


  • Greets clients by guiding them to their places and distributing menus.
  • Responds to consumer requests appropriately, and if necessary, send them immediately to their server by observing hygienic and safe practices when handling food and drink.
  • Helps the host with seating rotations by quickly cleaning the tables, chairs, booths, and floors.
  • Helps the kitchen by carrying soiled plates, silverware, and glasses to the kitchen and replenishing the service stations with clean plates, silverware, and glasses
  • Assists clients with inquiries by taking their requests and making appropriate redirection.
  • Makes certain that tables are wiped down by cleaning and repositioning them.
  • Ensures the menus, dishes, and cutlery are clean by washing and restocking between tables.
  • Keeps track of the supply of tableware items by keeping records of used items.
  • Prepares for guests by cleaning and setting tables.
  • Replenishes drink glasses by providing water to the guests.
  • Helps dishwashers by loading, stacking, or scraping dishes into the dishwasher.
  • Provides customer service by interacting with customers throughout the meal and provides friendly and professional customer service.
  • Maintains cleanliness by whisking away dirty plates after a meal is finished.
  • Assists the bartenders in serving customers by cleaning the bar, replenishing supplies, switching out kegs, and pouring wine and beer.
  • Maintains safety and health regulations by adhering to all corporate policies, environmental, health, and safety management programs.
  • Maintains a clean and organized dining area by sweeping floors, emptying trash cans, and restocking supplies as needed.
  • Makes sure the customers are comfortable sitting by helping them with their chairs, glasses, and napkins.

Related: Chef Job Description

Busser Job Description

Job description Busser: Educational Qualifications

  • GED or high school diploma.
  • A degree in restaurant or hospitality management is an advantage.

Job description Busser: Experience Required

  • Bussing is an entry-level position, so no prior work experience is necessary.
  • You can work as a busser while still in high school or after graduation.
  • Familiarity with hospitality norms and best practices.
  • A Busser can learn what they need to know on the job.

Related: Executive Chef Job Description

Job description Busser: Knowledge, Skills, Abilities, and Other Characteristics (KSAO)


  • Knowledge of cleanliness and food safety guidelines.
  • Understanding table settings and serving ware.
  • Understanding of food sanitation and safety regulations.


  • Excellent people and customer service skills.
  • Teamwork skills.
  • Excellent verbal communication.
  • Attention to detail.
  • Excellent time-management and organizing skills.
  • High requirements for sanitization and hygiene.
  • Strong physical and mental stamina.


  • Ability to work in a variety of shifts, including on weekends, evenings, and holidays
  • Ability and endurance to lift heavy trays and stand for extended periods.
  • Ability to lift/carry up to 50 lbs.
  • Possess the capacity to labour long hours and on weekends
  • Ability to utilize and carry a tray to help servers.
  • Ability to always project a positive attitude and keep one's composure
  • The capacity to multitask while maintaining composure and professionalism in a hectic atmosphere
  • The capacity to maintain pace in a hectic situation.
  • Physically capable of standing for extended periods and moving items.
  • A readiness to work long hours, on holidays, and weekends.

Related: Knowledge, Skills and Abilities: Everything you need to know

Frequently Asked Questions

What are a busser's obligations and duties?

Bussers clear tables and wash dishes. They always have flatware on hand and store supplies for their co-workers who serve customers directly from the front lines.

What makes a good Busser?

A successful Busser must be meticulous and well-organized. Excellent hand-eye coordination and the capacity to deliver customer service that meets or exceeds expectations are two qualities that make a skilled busser.

Who collaborates with Busser?

A Busser will collaborate with other waiters and waitresses to ensure that tables are cleaned and set up promptly. They might also interact directly with diners to respond to inquiries.

Busser Expectations for Pay

Bussers typically earn $10.68 per hour. This estimate is based on data gathered from restaurants and bussers nationwide. Location may have an impact on salary. Through overtime and holiday bonuses, there is potential for increased earnings.

Related: Restaurant Manager Job Description

Trish Makiwa
This article was written by Trish a Consultant at Industrial Psychology Consultants (Pvt) Ltd

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