Future of HR Technology

Ngonidzashe Nzenze / Posted On: 7 June 2022 / Updated On: 5 December 2022 / HR & Technology / 182

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Future of HR Technology



What is an HR tech solution?

HR tech is an umbrella phrase for all technology used by human resources personnel to improve organizational functions. HR tech solutions are all examples of software, digital platforms, and tools that automate day-to-day procedures and provide analytical tools to make better strategic decisions. Recruitment, benefits, wages, adaption, performance management, and employee communication are all handled by digital HR platforms. These processes can be automated to save you time and money. It also lowers the risk of human error by minimizing liability and avoiding costly mistakes.

 

Related: # Role of Technology in Human Resource Management


What is an HR tech solution?

 

HR tech is an umbrella phrase for all technology used by human resources personnel to improve organizational functions. HR tech solutions are all examples of software, digital platforms, and tools that automate day-to-day procedures and provide analytical tools to make better strategic decisions. Recruitment, benefits, wages, adaption, performance management, and employee communication are all handled by digital HR platforms. These processes can be automated to save you time and money. It also lowers the risk of human error by minimizing liability and avoiding costly mistakes.

 

Related: # Role of Technology in Human Resource Management

 

The past few years have brought with them a large volume of technological change. HR has been forced to shift technologically. New systems are being created to automate or improve some of the functions of the HR organization, such as payrolls and matching candidates to positions. Let us dig into the most expected HR technology trends. New systems are being created to automate or improve some of the functions of the HR organization, such as payrolls, managing leaves, and matching candidates to positions.

 

Use of artificial intelligence and machine learning

The influence of artificial intelligence on HR is impossible to ignore. More and more systems are integrating artificial intelligence into their systems. This is because AI is good at performing repetitive and time-consuming tasks. Here are the primary goals that artificial intelligence integration will help HR managers achieve:

 

Legal and administrative assistance

Administrative and legal support: helping save time - HR personnel, as well as other teams and supervisors, may focus on more complicated projects as AI relieves them of repetitive, time-consuming chores.

AI does not devalue human work; rather, it makes it more concentrated and strategic.

Natural Language Processing, or NLP, is quickly becoming one of the most important AI technologies in the HR business. It is the language technology utilized in automated chatbots. Advanced chatbots can automate various internal duties, training, and communications traditionally conducted by HR employees, resulting in increased HR department efficiency.

 

Many administrative and legal help desks rely on artificial intelligence (through virtual assistants and chatbots) to automatically reply to employee questions.

 

AI is used for the administrative and legal parts of payroll and salary policy, handling absences and leave, processing expenditure reports, and training. AI systems can issue and check all declarations for accuracy and consistency. Similarly, AI provides customized social benefit packages based on employee profiles.

 

Personalized career paths with training and skills

Training methods are changing as a result of the introduction of learning analytics. Data on learning modalities (the time it takes to gain knowledge and the level of understanding) can depict how people learn and personalize skill improvement recommendations.

 

Furthermore, AI provides internal mobility opportunities to employees depending on their preferences, abilities, and corporate options. AI start-ups have proposed solutions for easing mobility management that integrate assessment, training, and recommendations for career paths, positions, and programs.

 

Recruitment: assisting in the selection of applicants

Another area where AI can be beneficial is recruitment: it can streamline applicant searches, scan through and handle applications, and find characteristics that satisfy the selection requirements for a particular post.

 

Manual resume screening is still the most time-consuming aspect of recruiting, especially when 75 percent to 88 percent of resumes received for a position are unqualified. A single hire will take a recruiter 23 hours to screen applications and shortlist applicants for interviews.

 

Recruiters can use AI to save time by automating repetitive, time-consuming operations like resume screening, automatically triggering evaluations, and arranging applicant interviews.

 

The applicant tracking system and AI recruitment tools data also use ATS to generate insights about your talent pool. Recruiters can use artificial intelligence to help with blind screening to remove bias and visibility into previous successful prospects who have stayed with the company.

 

Chatbots can then ask pre-recorded questions to candidates, gathering information about their talents, training, and past contracts.

 

The potential of AI to use data to standardize the matching of candidates' experience, knowledge, and abilities to the job requirements hold the promise of enhancing the hiring quality.

 

This improvement in job matching is expected to result in happier, more productive employees with lower attrition rates.

 

Blockchain technology

A blockchain is a decentralized database that is shared among computer network nodes. A blockchain acts as a database, storing information in electronic form. Blockchains are well known for their critical function in keeping a secure and decentralized record of transactions in cryptocurrency systems like Bitcoin. The blockchain's novelty ensures the accuracy and security of a data record while also generating trust without the requirement for a trusted third party.

 

Blockchain can provide strong security features such as encryption of networks where employees and businesses may securely share information, allowing recruiters to verify employee data such as educational and professional accomplishments.

Blockchain helps to ensure that records and bits of information are collected in nontamperable time and attendance systems. This allows HR departments to utilize technology better to improve the accuracy of their payroll and timekeeping systems. Blockchain technology has become the last word in maintaining a company's safe, efficient, and smooth operations. Human resources, for example, is the keeper of an organization's most precious asset: its people.

 

Digital learning, training, & development

Many new learning options, such as digital learning platforms, have arisen due to the pandemic. They enable companies to share files and resources, automate operations, and assist employees seeking professional growth.

Young people and adults can receive the experience employers need and the skills and certifications they need to enter and thrive in careers through work-based learning programs. Workplace learning experiences are beneficial for all students, but they are particularly beneficial for low-income students, people who have jobs but lack the skills needed for better-paying jobs, and opportunity youth who would otherwise lack access to the educational opportunities, professional networks, and social capital that are often critical to career success.

Similarly, work-based learning allows companies to find people with the practical experience required. Traditional classroom educations and many third-party job training programs rarely provide instruction targeted to the specific needs of individual businesses. Employers can ensure that the curriculum and on-the-job activities address the skills that workers need to succeed in critical jobs at their firms when they collaborate with schools or other partners to establish work-based learning programs.

Employees are more proactive and attain their personal and professional goals when participating in work-based learning.

 

Technology that elevates hybrid working

Another trend is the increasing acceptance and popularity of remote work. Many companies provide the option of working from home on certain days (hybrid working). Some, like social media powerhouse Buffer, have a remote workforce. The covid 19 epidemic has hastened the use of remote work by businesses. Many companies began using remote working in 2020 to limit the risk of the coronavirus spreading. For meetings, many companies now use Zoom and Google Meet.

 

Examine your company's policies to see if they support remote workers. Although it may not be viable for some professions or businesses, providing remote work choices has numerous advantages, including enhanced productivity and employee happiness.

 

Tech developing for the well-being

A recent study discovered that long hours of labour could result in a significant increase in the risk of cardiovascular disease. Overwork also reduces productivity and raises the risk of mental health issues such as anxiety and depression.

 

As a result, businesses should spend real money on boosting employee well-being and ensuring that they are ready to take on new challenges and opportunities.

 

The development and acceptance of modern technologies such as smart automation and artificial intelligence can improve people's well-being in a variety of ways, including longer lives and more leisure. In addition to these advantages, these technologies can lessen disruption and potentially destabilizing impacts on society as a result of their adoption.

 

Specialized Tech Skills

As automation and digitalization continue to reshape job roles and skill requirements, HR and learning departments will need to develop more agile and effective reskilling strategies for employees, including training HR staff in data analysis, artificial intelligence, and other technology-related skills.

 

According to a Gartner survey released in 2019, only 9% of chief human resource officers believe their firms are equipped for the future of work, and 46% of HR executives believe their employees lack the digital skills needed to drive future success. According to the survey, employees, not only HR officials, are concerned about a shortage of skills.

 

Managing the Workforce through Tech

In addition to hiring, HR professionals must also manage their employees.

 

Employee onboarding and engagement, document management, intelligent case management, knowledge management, off-boarding module, and virtual assistant are all things that HR tech should provide.

 

HR technologies can also assist organizations close policy gaps. Companies use data analytics to examine the amount and sorts of questions they receive, which provides insight into any information that employees find most useful and should be included in policy documents.

 

Related: Ten key HR technology trends to watch


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