Change Management Plan: How To Build A Working Change Management Plan

Change Management Plan: How To Build A Working Change Management Plan

What is a change management plan

A change management plan is a road map that defines the measures a corporation will take to adopt and execute the change management process. Organizations use change management strategies to welcome and deal with changes in their workflow. It describes the tools and techniques needed to manage people to change the environment. Change management is a systematic strategy for coping with the transition or transformation of corporate goals, fundamental values, procedures, or technology. Here is an article on what change management is [article]


A change management plan is a document that outlines the responsibilities and actions that must be prioritized throughout project execution. The plan also assures correct scope, communication, budget, timeline, and resource management. A well-thought-out strategy reduces the negative impact of change on the organization, stakeholders, and personnel. In the age of digitalization, businesses must evaluate what they deliver to consumers, how procedures are handled, and who is accountable for process changes. Often, the success of an organization is dependent on the use of trial-and-error approaches. Firms must be agile in reacting to change to survive in this fast-paced digital world. A change management strategy enhances the likelihood of success in implementing the change process.


Every change management program strives to successfully implement concepts and strategies for effecting change and aiding employees in embracing and adapting to new situations. A complicated organizational environment resulted from changes in global market circumstances and limited economic development. Organizations must deal with constant changes to overcome such complexities in the workplace. Considering the organization's overall development prospects, it must welcome change. One would say, a change management strategy is one of the most complex things to understand.


One might ask: what aspects are to be included in a change management plan?

Here is how to build a Change Management Plan


What to consider:

When developing a change management plan, there are several aspects to consider. One of the most critical is determining who will be in charge of each phase of the process. This involves creating, implementing, and educating personnel on how to use the new procedure. It's also critical to select someone to oversee the deployment and ensure everything goes as planned. This individual should have a strong awareness of the organization's culture and values since this will assist them in identifying potential implementation issues. Another consideration is the sort of change management program you wish to execute. There are numerous approaches, such as top-down and bottom-up frameworks. A top-down strategy encourages feedback from workers throughout all ranks of the business, whereas a bottom-up model gives people more power over the implemented changes.


Related: Expert Guide to Writing an Effective Change Management Plan


6 steps of creating a solid change management plan:


Step 1. Outline the change and match it with company objectives.

It is easy to explain why change is necessary; yet again, it is quite another to do a thorough evaluation against organizational objectives and performance targets to ensure that the change will benefit your company financially, strategically, and morally. This stage will also help you determine the value of the change, which will help you quantify the inputs and efforts required.


Step 2. Determine the impact and those affected

When you've chosen what you want to do and why? Investigate the effect. The impact of the modification is then assessed at various organizational levels. This data will aid in developing a pattern for where the most assistance and training are required to offset the effects of the transition.


Step 3. Develop a communication strategy

Employees may develop worries if you are not candid during the changeover process. To keep workers and stakeholders informed, it is vital to design a relevant communication plan. Throughout the process, keep a regular feedback loop and many communication channels open for all workers.


Step 4. Provide effective training

When the change is announced, your employees must understand that they will get official coaching to teach the information and skills needed to perform well when the change is implemented. Training may also involve a suite of online learning modules or a blended learning technique incorporating face-to-face training sessions or on-the-job mentoring.


Step 5. Implement a support structure

Creating a support network is crucial for aiding employees in adjusting to the changes that are taking place, both physically and mentally. Develop employee behavior and the technical skills needed to achieve the desired results. An open-door policy with the management for questions should be implemented to help staff adapt to these changes and carry out their tasks.


Step 6. Measure the change process

The fundamental advantage of employing key performance indicators is that they provide benchmarks for attaining change objectives. Instead of just measuring project progress, ensure that you have clear indicators to assess change effectiveness.


There are 3 types of change

  • Developmental change – Any organizational change that improves and optimizes current processes, strategies, and procedures.
  • Transitional change – Mergers, acquisitions, and automation are changes that take an organization from its existing condition to a new state to address an issue.
  • Transformational change drastically transforms the culture, basic principles, and operations.


Why a change management plan is essential in an organization

Employees must be prepared for changes, and a change management approach must be followed to keep everyone on the same page. Employees sometimes struggle with changes, so it's vital you have a plan in place to help them. There are various advantages to change management. It contributes to the seamless and trouble-free implementation of modifications. These benefits include improved communication, increased productivity, less stress, and better decision-making. Change management may also help to boost employee morale and create a more pleasant work environment. Employees must be prepared for changes, and a change management method must be followed to keep everyone on the same page. Employees sometimes struggle with changes, so you must have a plan to help them.


Change management provides several advantages. These benefits include improved communication, increased productivity, less stress, and better decision-making. Change management may also help to boost employee morale and create a more pleasant work environment.


The benefits of a change management plan

When change is introduced into an organization, employees typically fight it. This is why change management is critical: it guarantees that every individual is on the same level and knows why the change is occurring and what they must do to respond. Change management has various benefits, including:

  1. Improved communication: When staff is updated on changes, it fosters improved communication throughout the business.
  2. Increased productivity: When a clear strategy is established for how improvements will be executed, employees can concentrate on their job instead of stressing about what is happening around them.
  3. Stress reduction: Not knowing about the future may generate a significant amount of anxiety for workers, and managing change may assist in minimizing it by giving direction and framework.
  4. Increased confidence: If workers recognize that they are a part of the change process and their issues are indeed being addressed, motivation increases and a more favourable working atmosphere is created.
  5. Increased imagination: Change brings possibilities, and managing change may allow people to release their inventiveness as they try out different methods of doing tasks.
  6. Better judgments: Change management may assist in guaranteeing that individuals are on the same page concerning implementing changes by developing a clear judgment framework.



For any organization, change management is an essential process. Employees must be prepared for changes, and a change management procedure must be followed to ensure everyone is on the same page. Employees sometimes find transitions challenging, so it's critical to have a strategy to assist them. Organizations may execute change effectively and efficiently while avoiding stress and misunderstanding by following these recommendations for successful change management.


Here's a basic rundown on how to execute changes in a company:

  • Create a change management process.
  • Establish who will be responsible of each phase.
  • Organize and carry out the implementation
  • Track developments and make necessary modifications.
  • Maintain communication with all parties involved.


Related Articles:

  1. Planning is Critical in Successful Organizational Change
  2. Change Management: The Importance of Planning & Communication in your organization


Tanyaradzwa Shava is a Talent Acquisition Consultant at Industrial Psychology Consultants (Pvt) Ltd, a business management and human resources consulting firm.

LinkedIn: Tanyaradzwa Shava

Phone: (0242) 481946-9/481950

Mobile: (+263) 713289019


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Tanyaradzwa Shava
This article was written by Tanyaradzwa a Consultant at Industrial Psychology Consultants (Pvt) Ltd

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