Andre L. Jefferson
Security Guard, Hospital Security
Fresno, CA · (559) 555 0114 · name@example.com · linkedin.com/in/andreljefferson
Key Qualifications
EXPERIENCE
Three years of hospital security, two assigned to the emergency department on nights
SETTINGS
410 bed medical center with an emergency department seeing about 85,000 visits a year
SPECIALTIES
Emergency department coverage, de escalation, restraint assistance, patient watches, access control
SYSTEMS
Genetec Security Center video, Lenel OnGuard access control, Trackforce Valiant reporting, Motorola radios
LICENSURE
California security guard registration, Certified Healthcare Security Officer
EDUCATION
Associate of Arts in Administration of Justice, San Joaquin Delta Community College
Executive Summary
Hospital security officer with three years on the in house security team of a 410 bed medical center, assigned to the emergency department on nights. Responds to about 15 calls a shift for behavioral emergencies, restraint assistance, visitor disputes and welfare checks, and holds the California guard card and the Certified Healthcare Security Officer credential. Known for talking a situation down before hands go on.
Signature Achievements
- Responds to about 15 calls a shift in the emergency department and resolved 88 percent of behavioral calls in 2025 without a physical hold.
- Earned the Certified Healthcare Security Officer credential from the International Association for Healthcare Security and Safety in 2024.
- Wrote about 600 incident reports in three years with no report returned by the supervisor for missing elements.
- Completed roughly 900 hours of patient watches for patients on legal holds with no elopement.
- Recovered 14 pieces of missing patient property in 2025 by reviewing camera footage with the charge nurse.
Professional Experience
Security Officer, Emergency Department
San Joaquin Valley Medical Center, Fresno, CA September 2023 to present
410 bed medical center with a 42 person in house security department; assigned to the emergency department on the night shift
- Patrol the emergency department, ambulance bay and waiting room and respond to nurse calls for behavioral emergencies.
- Use verbal de escalation first and assist clinical staff with holds and restraint application only under the nurse's direction.
- Sit one to one patient watches for patients on legal holds and document checks every fifteen minutes.
- Screen visitors after hours, issue badges through Lenel OnGuard and escort staff to the parking structure on request.
- Write incident reports in Trackforce Valiant before the end of shift and review camera footage for investigations.
Security Officer
Central Valley Guard Services, Clovis, CA June 2022 to September 2023
Contract security company; posts at a shopping center and a distribution warehouse
- Patrolled a shopping center parking lot on foot and in a marked vehicle on evening shifts.
- Checked driver identification and seals at a distribution warehouse gate and logged every truck.
- Reported suspicious activity, lighting failures and hazards to the client and the dispatcher.
Licensure and Certification
California Bureau of Security and Investigative Services, security guard registration number G2287431
Certified Healthcare Security Officer, International Association for Healthcare Security and Safety, 2024
Nonviolent Crisis Intervention, Crisis Prevention Institute, current; Basic Life Support, American Heart Association, current
Education
Associate of Arts in Administration of Justice, San Joaquin Delta Community College, Fresno, 2023
Core Skills
Verbal de escalation · Restraint assistance · Patient watches · Incident report writing · Access badge control · Camera review · Visitor screening · Staff escorts · Radio communication · Emergency department patrol