Nicholas H. Isenhour
Quality Assurance Manager, Automotive stamping welding
Louisville, KY · (502) 555 0165 · name@example.com · linkedin.com/in/nicholashisenhour
Key Qualifications
EXPERIENCE
Sixteen years in manufacturing quality, six managing quality teams.
INDUSTRIES
Automotive stamping and welding, tier one supply, commercial vehicle components.
SPECIALTIES
Production part approval process, advanced product quality planning, statistical process control, supplier quality, customer scorecards.
SYSTEMS
SAP, Plex, Minitab, coordinate measuring machine software, customer supplier portals.
CREDENTIALS
Certified Quality Engineer and Certified Quality Auditor, American Society for Quality. Lean Six Sigma Black Belt.
EDUCATION
Bachelor of Science in industrial engineering, University of Louisville.
Results at a Glance
412
Across two years
63
Corrective and preventive
89%
Percent by adding
71
Production part approval
Executive Summary
Quality assurance manager with sixteen years in automotive supply, six leading quality teams. Runs a group of nine inspectors, technicians and engineers at a stamping and welding plant shipping to three vehicle assembly customers. Owns the quality management system, customer scorecards and every containment decision made on site.
Signature Achievements
- Cut customer parts per million defective from 412 to 38 across two years and moved all three customer scorecards to green.
- Reduced internal scrap cost by 1.4 million dollars a year through a control plan rebuild and daily statistical process control review on the twelve highest risk characteristics.
- Closed 63 corrective and preventive action items with no repeat issue after introducing a thirty day effectiveness check on every eight discipline report.
- Took the plant through International Automotive Task Force 16949 recertification and an International Organization for Standardization 14001 surveillance audit with no major finding.
- Lifted first pass yield in the weld shop from 89 percent to 96 percent by adding error proofing to four fixtures identified in a failure mode and effects analysis review.
- Cleared 71 production part approval process submissions on time during a two year launch program covering two new vehicle platforms.
Professional Experience
Quality Assurance Manager
Bluegrass Metal Components, Louisville, KY 2020 to present
Leads nine quality staff at a 340 person stamping and welding plant shipping to three vehicle assembly customers.
- Owns the quality management system, the internal audit schedule and the management review pack for the plant leadership team.
- Chairs the daily quality meeting on escapes, holds and containment and decides when to notify a customer.
- Leads advanced product quality planning for new programs including control plans, failure mode and effects analysis and production part approval process submission.
- Manages supplier quality for twenty eight direct suppliers including audits, charge back and development plans.
- Coaches the team on measurement systems analysis, gauge repeatability and reproducibility studies and layered process audits.
Senior Quality Engineer
Ohio Valley Precision Stampings, Jeffersonville, IN 2015 to 2020
Quality engineer for two product families worth about 40 million dollars a year in sales.
- Ran problem solving on customer complaints and reduced the top three repeat defects to zero over three years.
- Built control plans and inspection standards for eleven new part numbers.
- Trained operators and team leads on statistical process control and chart interpretation.
Quality Technician
Salt River Fastener Works, New Albany, IN 2009 to 2015
Layout inspection, gauge calibration and first article approval across the stamping floor.
- Performed dimensional layout on the coordinate measuring machine and issued reports to engineering.
- Maintained the gauge calibration system and closed overdue items each month.
- Ran first article approval on new tooling and released production once results were signed.
Licensure and Certification
Certified Quality Engineer, American Society for Quality, 2016
Certified Quality Auditor, American Society for Quality, 2018
Lean Six Sigma Black Belt, 2021
Education
Bachelor of Science in industrial engineering, University of Louisville, Louisville, Kentucky, 2014
Associate degree in quality technology, Jefferson Community and Technical College, Louisville, Kentucky, 2009
Core Skills
Quality management systems · Production part approval process · Advanced product quality planning · Failure mode and effects analysis · Statistical process control · Corrective and preventive action · Supplier quality management · Measurement systems analysis · Layered process audits · Customer scorecard management · Team leadership