State of Performance Management Systems in Zimbabwe

15/09/2021 4:13 PM

Summary of Key Findings:

  • 31% of participating organisations use the balanced scorecard system.
  • 26% of the participating organisations are using custom made systems.
  • 100% of the participating organisations from the retail industry do not use any performance management system.
  • 37% of the participants perform appraisals half-yearly, while 5% perform on an ad hoc basis.
  • 87% of the participants set their performance goals in line with the organisation strategy.
  • 52% of the participants do not link pay to performance.
  • 9 Sectors that had participants in this survey do not have an automated performance management system.
  • The primary concern raised by participants as the challenge in performance management is the lack of fairness in the performance reviews.


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