State of Performance Management Systems in Zimbabwe

Summary of Key Findings:

• 31% of participating organisations use the balanced scorecard system.
• 26% of the participating organisations are using custom made systems.
• 100% of the participating organisations from the retail industry do not use any performance management system.
• 37% of the participants perform appraisals half-yearly, while 5% perform on an ad hoc basis.
• 87% of the participants set their performance goals in line with the organisation strategy.
• 52% of the participants do not link pay to performance.
• 9 Sectors that had participants in this survey do not have an automated performance management system.
• The primary concern raised by participants as the challenge in performance management is the lack of fairness in the performance reviews.