A newly released global survey reveals that nearly 50% of financial services executives continue to face significant challenges in managing credit risk and preventing fraud. These findings underscore an urgent industry-wide need to modernize risk strategies—especially as <a target="_blank" href="https://www.thehumancapitalhub.com/articles/artificial-intelligence-for-hr-a-comprehensive-guide" alt="artificial intelligence (AI)">artificial intelligence (AI)</a> becomes increasingly central to operations in 2025 and beyond. Commissioned by <a target="_blank" href="https://www.provenir.com/2025-global-risk-decisioning-survey/" alt="Provenir,">Provenir,</a> a global leader in AI-powered decisioning solutions, the survey gathered insights from nearly 200 senior decision-makers at financial institutions across North America, EMEA, Latin America, and Asia Pacific. The research explored how financial organizations are navigating risk decisioning and fraud mitigation, identifying key investment areas, and assessing the growing influence of AI across the <a target="_blank" href="https://www.techtarget.com/searchcustomerexperience/definition/Customer-Life-Cycle" alt="customer lifecycle" class="on">customer lifecycle</a>. <h2>Key Findings</h2> <h3>1. AI as a Strategic Priority </h3>More than half of respondents plan to invest in AI and embedded intelligence solutions to strengthen risk decisioning in the coming year. Despite this momentum, nearly 60% acknowledged difficulty in deploying and maintaining effective risk models—highlighting a gap between aspiration and implementation. <h3>2. Unlocking AI’s Value</h3>AI is seen as a strategic enabler.<ul><li>55% of executives believe AI enhances strategy development by offering intelligent recommendations.</li><li>53% noted its ability to automatically refine risk models, improving both accuracy and decision quality over time.</li></ul> <h3>3. Evolving Business Objectives </h3>Top priorities for customer and account management teams include:<ul><li>Enabling real-time, event-driven decisioning (65%)</li><li>Reducing friction across the customer lifecycle (44%)</li><li>Increasing customer lifetime value (44%)</li></ul>​<h3>4. Data Integration Hurdles </h3>Data integration remains a critical barrier.<ul><li>Over half of respondents reported difficulties integrating disparate data sources into decisioning workflows.</li><li>59% experienced issues with data flow and lack of unified insights due to operating multiple decisioning systems.</li><li>28% noted inconsistent customer experiences as a consequence of poor data orchestration.</li></ul> <h3>5. Gaps in Fraud Prevention </h3>Organizations are also facing challenges in fraud mitigation:<ul><li>37% struggle to effectively orchestrate data for application fraud prevention, particularly when incorporating new data sources.</li><li>36% cited difficulty applying AI and machine learning to fraud detection.</li><li>Nearly one-third stressed the need to eliminate data silos between fraud and credit risk teams to create a fully integrated fraud prevention strategy.</li></ul><blockquote> “Financial institutions are keenly aware of today’s increasingly complex threat landscape and must adopt new approaches for improved risk decisioning and fraud prevention across the customer lifecycle—while delivering frictionless and personalized customer experiences,” said Carol Hamilton, Chief Product Officer at Provenir. “An AI decisioning platform that unifies credit and fraud risk teams can enable holistic, end-to-end decisioning with a 360-degree view of the customer.” </blockquote>​ <h2>About the Survey</h2>The survey was conducted between November and December 2024. Participants held mid-to-senior level roles—manager, director, vice president, or executive—within banks, fintechs, and financial services providers globally. <h3>About Provenir</h3>Provenir empowers financial institutions to make smarter risk decisions through its AI Decisioning Platform. The platform integrates decisioning, data, and decision intelligence to drive innovation across the entire customer lifecycle—enhancing fraud prevention, customer experience, financial access, and organizational agility.

A newly released global survey reveals that nearly 50% of financial services executives continue to face significant challenges in managing credit risk and preventing fraud.

Nearly Half of Financial Services Leaders Report Struggles with Credit Risk and Fraud Prevention, Global Survey Finds

In workplaces where deadlines dominate and metrics guide decisions, it’s easy to overlook the simplest driver of performance: listening. Not listening as a formality or an HR checkbox, but as an active, ongoing commitment to understanding how employees feel, think, and experience their roles. More and more companies are realizing that the cost of disengagement far outweighs the effort required to build feedback loops that actually work. That’s why platforms that offer real-time engagement insights are gaining traction—and if you're curious about what that looks like in practice, you can click here to explore one such approach. The return on listening is clear. When organizations invest in gathering and acting on <a target="_blank" href="https://www.thehumancapitalhub.com/articles/what-360-degree-feedback-can-achieve-and-why" alt="employee feedback">employee feedback</a> in real time, they see measurable improvement in retention and productivity. But the magic isn’t in the data itself—it’s in how it’s used. <h2>Turning Insight into Impact</h2>Employees want to feel heard and know their experiences matter. When feedback mechanisms exist but rarely lead to visible outcomes, frustration builds, and trust erodes. Conversely, when feedback leads to action—even small changes—it tells people that <a target="_blank" href="https://www.thehumancapitalhub.com/articles/facilitative-leadership-definition-examples" alt="leadership">leadership</a> is paying attention. Real-time insights allow organizations to move beyond vague engagement metrics and into specific, actionable intelligence. Is a team feeling overwhelmed after a restructuring? Are new hires struggling to connect in hybrid environments? With timely feedback, these patterns emerge early, before they lead to burnout or turnover. This early detection enables proactive support. Leaders can intervene with targeted communication, recognition, or workload adjustments instead of waiting until dissatisfaction is expressed through resignations. <h2>Elevating the Role of Managers</h2>Managers are often the bridge between engagement insights and real-world outcomes. When equipped with real-time data, they’re no longer guessing how their teams feel—they’re informed. They can spot trends in morale, understand where clarity is lacking, and adjust their <a target="_blank" href="https://www.thehumancapitalhub.com/articles/Leadership-Styles-What-You-Need-To-Know-" alt="leadership style">leadership style</a> to meet the moment. What makes this especially powerful is that it creates consistency. Managers across departments, even in large organizations, can operate with the same level of insight and respond with empathy and effectiveness. It’s not just about reacting to data—it’s about building relationships rooted in mutual respect. When managers feel supported in this process, they become more confident and connected to their teams. That leadership confidence cascades into stronger team cohesion and performance. <h2>Building a Culture of Responsiveness</h2>Organizations often discuss values like trust, transparency, and inclusion. But these values don’t stick unless they’re felt in the day-to-day employee experience. Listening—and responding—brings these ideals to life. Real-time engagement data supports a culture where feedback isn’t feared, but welcomed. Employees know that their concerns won’t disappear into a void. Instead, they’ll be addressed thoughtfully through communication, action, or acknowledgment. This culture of responsiveness builds loyalty. It tells employees, "This is a place where you can speak up and still belong." <a target="_blank" href="https://www.thehumancapitalhub.com/articles/80-fun-team-building-activities-for-work" alt="Psychological safety" class="on">Psychological safety</a> is one of the strongest predictors of high-performing teams, and it’s the foundation for creativity, collaboration, and commitment. <h2>Preventing Turnover Before It Starts</h2>Employee turnover is expensive. It drains resources, disrupts teams, and impacts morale. But timely listening could avoid many departures. Real-time engagement insights highlight when and where disengagement starts. That could be during onboarding, after a difficult quarter, or following a leadership change. The key is catching the signals before they lead to exit interviews. Organizations that treat feedback as an early warning system are better positioned to retain top talent. They don’t scramble to backfill roles—they build environments where people want to stay. And because retention is closely linked to employee satisfaction, the same efforts that prevent turnover also improve performance. People do their best work when they feel valued and supported. <h2>Aligning Employee Experience with Business Strategy</h2>Listening isn’t just good for morale—it’s good for business. Engagement insights can inform strategy across departments, from HR to operations to executive leadership. When leaders understand how initiatives land on the ground, they can course-correct quickly and keep momentum strong. Want to roll out a new benefits program, introduce flexible scheduling, or redesign the performance review process? Real-time feedback reveals how these changes are perceived and whether they have the desired impact. This continuous loop of feedback and adjustment keeps the organization agile. It allows strategy to be informed not just by market trends or financial forecasts, but by the lived experiences of the people executing the work. <h2>Making Listening a Strategic Advantage</h2>Listening may seem like a soft skill, but it’s a strategic advantage in practice. It reveals blind spots, uncovers opportunities, and strengthens the bond between leadership and teams. It also signals humility—a willingness to learn, adapt, and improve. Companies that make listening part of their DNA outperform those that rely on assumptions or tradition. They attract better talent, respond faster to change, and build cultures that sustain growth even in uncertain times. What makes real-time listening so powerful is its ability to shift mindsets. It’s not about managing people—it’s about connecting with them. And in that connection lies the foundation for lasting success.

In workplaces where deadlines dominate and metrics guide decisions, it’s easy to overlook the simplest driver of performance: listening.

Why Listening Is the Leadership Skill That Pays Off

In an era where technology shapes nearly every industry, healthcare is no exception. Today’s hospitals face mounting pressure to streamline operations, improve patient care, and handle enormous data efficiently. Enter&nbsp;custom hospital management software—a digital revolution that allows healthcare facilities to operate smarter, faster, and more securely. Whether you run a small clinic or a multi-specialty hospital, finding the right&nbsp;<a href="https://inveritasoft.com/industries-hospital-management-software">custom hospital management software development company</a>&nbsp;can drastically change how you manage your operations and deliver care. <h2 style="text-align: justify;">Importance of HMS in Modern Healthcare</h2>In today’s digital age, manual record-keeping and fragmented systems simply don’t cut it. HMS not only digitizes hospital operations but also improves the accuracy, speed, and transparency of processes. It minimizes paperwork, reduces human error, and ensures compliance with industry standards and <a target="_blank" href="https://www.thehumancapitalhub.com/articles/5-common-hipaa-compliance-mistakes-and-how-to-avoid-them" alt="regulations like HIPAA">regulations like HIPAA</a>. More importantly, it enables better decision-making with real-time data insights and analytics. Hospitals also gain a competitive edge when they can offer faster check-ins, digital prescriptions, automated billing, and a seamless patient journey. This translates into higher patient satisfaction and trust—two crucial metrics in healthcare. <h2 style="text-align: justify;">Why Go Custom Instead of Off-the-Shelf?</h2>Every hospital is different. A pediatric clinic has different operational needs than a cardiology center. Off-the-shelf solutions, while quicker to deploy, often come with rigid features that don't align with an organization’s unique workflows. A&nbsp;custom hospital management software development company&nbsp;creates solutions that reflect your hospital’s exact structure, procedures, and growth plans. Want to integrate an advanced analytics dashboard or connect with a unique EMR system? <a target="_blank" href="https://www.thehumancapitalhub.com/articles/custom-hr-software-vs-saas-systems-what-to-choose" alt="Custom software">Custom software</a> lets you do just that. No unnecessary features, no clunky navigation—just a solution built around you. Hospitals grow. New departments open, new services are added, and more patients are served. Custom HMS platforms are built with scalability in mind. They can evolve with your organization, allowing you to integrate new modules, technologies, or third-party tools without reworking your entire system. Unlike standard platforms that may limit you with fixed upgrades or licensing models, custom solutions give you the control to adapt your software at your pace and budget. <h2 style="text-align: justify;">Key Features of Custom Hospital Management Software</h2><h3 style="text-align: justify">Patient Management</h3>Centralized records for each patient, including medical history, diagnostics, treatment plans, and communication logs, make it easier for doctors and staff to offer consistent and high-quality care. <h3 style="text-align: justify;">Appointment Scheduling</h3>An intelligent booking system reduces wait times and no-shows. Patients can book, reschedule, or cancel appointments online, while staff can view real-time availability and resource allocation. <h3 style="text-align: justify">Billing and Invoicing</h3>Automated billing systems track services, generate invoices, and handle payments and insurance claims. Custom solutions can also integrate with local tax and insurance regulations to ensure compliance. <h3 style="text-align: justify">Inventory and Pharmacy Management</h3>Track medical supplies, prescriptions, and usage in real-time. Custom modules can send alerts for low stock, monitor expiry dates, and generate purchase orders automatically. <h3 style="text-align: justify">Data Security and Compliance</h3>A professional&nbsp;custom hospital management software development company&nbsp;ensures that your system is built to meet stringent data security standards. With encryption, access controls, and regular audits, your data remains secure and compliant with global healthcare regulations. <h2 style="text-align: justify;">How to Choose the Right Development Partner</h2><h3 style="text-align: justify">Portfolio and Client Testimonials</h3>Before selecting a&nbsp;custom hospital management software development company, it’s essential to do your homework. Start by evaluating the company’s portfolio. Have they worked with hospitals similar to yours? Do they have case studies or success stories they can share? Real-world examples demonstrate not just their <a target="_blank" href="https://www.thehumancapitalhub.com/articles/45-examples-of-abilities" alt="technical abilities">technical abilities</a> but also their understanding of hospital workflows and regulatory environments. Client testimonials can offer an honest insight into their collaboration style, problem-solving approach, and post-deployment support. Look for reviews that mention responsiveness, ability to meet deadlines, and handling of challenges—because in healthcare, even minor delays can have serious consequences. <h3 style="text-align: justify">Technology Stack and Development Process</h3>The quality and sustainability of your software greatly depend on the technologies used. A reliable development company should be proficient in modern programming languages and frameworks, as well as database management systems and cloud platforms. More importantly, they should be able to explain why they’re choosing specific technologies for your project. Ask them about their development methodology. Do they follow Agile, which allows for iterative development and regular feedback? Or do they stick to a traditional Waterfall approach? Agile development often works best for custom HMS projects because it offers flexibility and quicker time-to-market. <h3 style="text-align: justify">Post-Deployment Support</h3>Support doesn’t end with the launch. Hospitals need ongoing maintenance, updates, and occasionally, emergency fixes. Choose a company that offers robust post-deployment support, including system monitoring, troubleshooting, bug fixes, and feature enhancements. Also, clarify their service level agreements (SLAs). How fast do they respond to issues? Do they offer 24/7 support? A dependable partner will have clear, transparent processes for ongoing support and future upgrades. <h3 style="text-align: justify;">Future of Hospital Management Software</h3>The future of HMS lies in intelligent automation. AI-powered tools can help with diagnostic support, patient risk prediction, and administrative automation. For instance, machine learning algorithms can analyze patient history to predict the likelihood of readmissions or identify anomalies in diagnostic reports. Natural language processing (NLP) can automate transcription services or enable voice-commanded data entry, reducing the burden on healthcare staff. A future-ready&nbsp;custom hospital management software development company&nbsp;will already be integrating these innovations into their builds. The COVID-19 pandemic has significantly accelerated the adoption of telehealth. Modern HMS systems now include features like video consultations, e-prescriptions, and remote monitoring devices that track vitals in real-time. Patients love the convenience, and doctors can extend care beyond the hospital walls. Remote patient monitoring also reduces hospital readmissions and enables early detection of complications. As 5G and IoT technology expand, expect to see tighter integration between wearable health tech and HMS platforms. <h2 style="text-align: justify;">Conclusion</h2>Hospitals that embrace custom software are investing in a future of operational efficiency, improved patient experiences, and adaptive growth. A trusted&nbsp;custom hospital management software development company,&nbsp;becomes a strategic partner in this transformation—building solutions tailored to your vision, not the limitations of pre-built systems. Whether it's patient care, administrative efficiency, or compliance management, the right HMS software is your gateway to smarter healthcare. Don’t settle for one-size-fits-all. Choose custom. Choose better.

In an era where technology shapes nearly every industry, healthcare is no exception.

Revolutionizing Healthcare with Custom Hospital Management Software

In the ever-evolving landscape of <a target="_blank" href="https://www.thehumancapitalhub.com/articles/digital-marketing-for-small-business-how-to-get-started" alt="digital marketing and customer engagement">digital marketing and customer engagement</a>, QR codes have emerged as a pivotal tool for businesses aiming to connect with their audience seamlessly. QRNow stands out as a comprehensive QR code solution, offering dynamic features tailored to meet the diverse needs of businesses in 2025. This review delves into the platform's offerings, pricing structure, and how it aligns with the objectives of modern enterprises. <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_4elswu3hahv"></a>What is QRNow?</h2> <a href="https://www.qrnow.com/">QRNow</a> is an innovative platform designed to facilitate the creation and management of dynamic QR codes. Unlike static QR codes, dynamic codes generated through QRNow allow businesses to update the linked content without altering the code itself. This flexibility is invaluable for marketing campaigns, event promotions, and <a target="_blank" href="https://www.thehumancapitalhub.com/articles/enhancing-customer-engagement-with-technology" alt="customer engagement strategies">customer engagement strategies</a>. <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_8s0w5sbbep1t"></a>Key Features of QRNow</h2> <h3>1. Dynamic QR Code Generation</h3>QRNow enables users to create dynamic QR codes that can link to various content types, including URLs, PDFs, videos, and more. The ability to update the destination content without changing the QR code itself ensures that marketing materials remain relevant and effective over time. <h3>2. Customizable Design</h3>The platform offers extensive customization options, allowing businesses to align QR codes with their brand identity. Users can modify colors, shapes, and add logos to ensure the QR codes are visually appealing and consistent with their branding. 




 




<h3>3. Analytics and Tracking</h3>QRNow provides robust analytics tools that offer insights into scan frequency, user demographics, and engagement patterns. These data-driven insights empower businesses to refine their marketing strategies and optimize customer interactions. <h3>4. Integration Capabilities </h3>Seamless integration with various platforms and tools enhances the utility of QRNow. Whether it's linking to a CRM system, email marketing platform, or social media channels, QRNow ensures smooth connectivity to amplify its impact. <h3>5. Security and Compliance</h3>Understanding the importance of <a target="_blank" href="https://www.thehumancapitalhub.com/articles/enhancing-hr-data-security-with-google-chrome-vpn-safeguarding-employee-information" alt="data security" class="on">data security</a>, QRNow implements stringent measures to protect user information. The platform complies with industry standards to ensure that businesses can trust QRNow with their QR code needs. 




 




 <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_v0jdo31mnvro"></a>Pricing Overview</h2> QRNow offers a flexible pricing structure designed to accommodate businesses of all sizes. As of 2025, the subscription plans are as follows:<ul><li style="margin-right: 0in; margin-left: 0in;">3-Month Plan: Priced at $119.85, billed every three months. This plan is ideal for businesses seeking short-term engagements or seasonal campaigns.</li><li style="margin-right: 0in; margin-left: 0in;">6-Month Plan: Priced at $179.70, billed every six months. Suitable for medium-term projects and ongoing marketing efforts.</li><li style="margin-right: 0in; margin-left: 0in;">12-Month Plan: Priced at $239.40, billed annually. This plan offers the best value for businesses looking for a long-term QR code solution.</li></ul> 




 




 Each plan includes access to QRNow's full suite of features, ensuring that businesses can leverage the platform's capabilities to their fullest extent. <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_rcbvetyc1vev"></a>How QRNow Stands Out in the Market</h2> In a crowded market of QR code solutions, QRNow differentiates itself through its emphasis on dynamic content, customization, and analytics. The platform's user-friendly interface ensures that businesses can create and manage QR codes without requiring extensive technical expertise. Moreover, the integration capabilities and robust security measures position QRNow as a reliable partner for businesses aiming to enhance their digital engagement strategies. <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_oslheh80423h"></a>Who Can Benefit from QRNow?</h2> QRNow is versatile and can benefit various industries:<ul><li style="margin-right: 0in; margin-left: 0in;">Retailers: Enhance customer experiences by linking QR codes to product information, promotions, and loyalty programs.</li><li style="margin-right: 0in; margin-left: 0in;">Event Organizers: Streamline event check-ins and provide attendees with instant access to schedules, maps, and updates.</li><li style="margin-right: 0in; margin-left: 0in;">Educational Institutions: Share course materials, announcements, and resources with students and faculty through easily accessible QR codes.</li><li style="margin-right: 0in; margin-left: 0in;">Healthcare Providers: Offer patients quick access to appointment details, medical records, and health resources.</li></ul> 




​ 




 <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_rxju1tmdydm4"></a>Is QRNow Worth the Investment?</h2> For businesses seeking a dynamic, customizable, and secure QR code solution, QRNow presents a compelling option. The platform's features cater to a wide range of needs, from marketing campaigns to customer engagement strategies. The flexible pricing plans ensure that businesses can select an option that aligns with their budget and objectives. <h2 style="margin-right:0in;margin-left: 0in" "=""><a name="_vy5n62t5ryj5"></a>Conclusion</h2> QRNow stands at the forefront of QR code solutions in 2025, offering businesses the tools they need to engage with their audience effectively. With its dynamic features, customizable designs, and robust analytics, QRNow empowers businesses to enhance their digital presence and achieve their marketing goals. To explore how QR codes can elevate your business, visit<a href="https://www.qrnow.com/"> </a><a href="https://www.qrnow.com/">QRNow</a>.

In the ever-evolving landscape of digital marketing and customer engagement, QR codes have emerged as a pivotal tool for businesses aiming to connect with their audience seamlessly.

QRNow Reviews 2025: Details, Pricing, & Features

<a target="_blank" href="https://www.thehumancapitalhub.com/articles/three-crucial-logistics-to-consider-when-delivering-items-over-a-long-distance-" alt="Logistics management">Logistics management</a> is necessary for enterprises that require their goods to arrive on time and be handled without inefficiency. Boosting the performance of teams engaged in logistics can make the supply chain more efficient. To monitor logistics performance, check significant metrics, find the areas that require improvement, and introduce methods that enhance operations. Using appropriate tools and strategies, companies guarantee that their logistics staff deliver goods as planned and make customers happy. Optimizing routes and surveillance of operation performance is an effective strategy for better operation management in logistics. <h2>Setting Clear Performance Metrics</h2>It is important to start by choosing measurable metrics that clearly describe a <a target="_blank" href="https://www.thehumancapitalhub.com/articles/How-To-Build-High-Performance-Teams-" alt="team’s performance">team’s performance</a>. The targets ought to be consistent with the main business objectives and allow managers to assess the team in clear terms. Some main measurements for logistics teams are the accuracy of products delivered, how many deliveries were made on time, how quickly orders are fulfilled, and customers’ satisfaction. By having these metrics, companies are able to check their performance over time and pick out things that can be improved. Every logistics team member should clearly understand the metrics so they can achieve the set results. Checking the company’s progress on a regular basis can allow you to appreciate the work of high performers and promptly solve any issues you notice. <h2>Utilizing Technology for Tracking Performance</h2>Technology must be used to properly monitor the efficiency of the logistics team. A delivery route optimizer can give up-to-date details on planned routes, times for arrivals, and possible delays to drivers. With this information, logistics managers watch over the team and make any needed adjustments to meet the deadline for deliveries. TMS allows performance across each part of the supply chain to be viewed in one place. With these systems, managers can view the details of every delivery and look at fuel consumption, how drivers behave, and if everything was delivered correctly. The use of technology allows businesses to understand every aspect of logistics and improve their performance accordingly. <h2>Recognizing and Rewarding Performance</h2>Noticing and acknowledging great achievements motivates logistics team members. Having colleagues acknowledge their efforts encourages them to stick with the team and do their job efficiently. Acknowledging and rewarding workers for meeting important goals and satisfying customers helps to improve performance among everyone. There are different kinds of rewards, including bonuses and praising team members in team meetings. Giving employees a chance to grow or <a target="_blank" href="https://www.thehumancapitalhub.com/articles/training-new-employees-what-you-need-to-know" alt="train in a new skill" class="on">train in a new skill</a> may encourage them to stay committed to their roles. Acknowledging solid achievements makes employees feel better and stresses the need to meet performance goals. <h2>Addressing Performance Challenges</h2>Even as improvements are made to logistics teams, delivery problems and dissatisfied customers may still pop up. Promptly dealing with these challenges is important for logistics managers, and they should come up with steps to reduce their influence. When managers figure out why performance declines, they can apply the appropriate solutions. Late deliveries that keep happening can be tackled with <a href="https://www.dispatchscience.com/">route optimization software</a>, which can help estimate more accurate delivery times and reduce the time vehicles are on the road. Taking care of problems such as poor equipment and insufficient staff will help the logistics team avoid interruptions and use all of their resources efficiently. <h2>Implementing Regular Performance Reviews</h2>Reviewing logistics teams on a regular basis helps to monitor their development and guides them with useful comments. The reviews should be organized now and then to monitor the performance of the team and individuals in accordance with set metrics. One can use these sessions to go over improvement points, create new goals, and praise top achievements. When giving feedback during reviews, make sure you explain what team members can work on to improve. Featuring bits of advice that look to correct delivery errors, shorten transit periods, or support better communication with customers should be a priority. If individuals are given certain goals to work towards in the coming time, they will have a stronger desire to improve on their tasks. <h2>Encouraging Collaboration and Communication</h2>Teams optimize their output by working well with each other and being able to talk clearly. Efficient teamwork in overcoming problems and simplifying processes makes deliveries happen more smoothly and with fewer risks. If drivers, dispatchers, and warehouse workers can communicate openly, everyone learns about delays and changes in schedule. Meeting regularly allows members of the team to discuss what has been achieved recently, observe any hurdles in their path, and think of ways to fix them. At these get-togethers, you might talk about how the bar is running and consider different ways to improve. Relying on collaboration, logistics managers can help their employees work as a stronger, more unified team. <h2>Providing Ongoing Training and Development</h2>For a logistics team to continue performing well, it must participate in training and development programs. In order to keep pace, logistics personnel should always be aware of the latest industry tools and new best practices. Training employees regularly on topics that include route adjustments, safety rules, and customer service can lead to better performance and lower risks in the business. Lessons in employee development can be adjusted to address any areas of weakness found through reviews. If there is often an issue with delivering on time or with errors, coaching staff on the right handling and paperwork procedures can tackle these errors. Furthermore, logistics managers can gain skills to monitor and lead their teams by participating in development programs. <h2>Conclusion</h2>To enhance how the logistics team performs, it is important to have clear objectives, make use of new systems, and provide constant guidance. Optimization tools for routes make it possible to improve the way things are handled, leading to faster and more efficient deliveries. Frequent reviews, continual skills development, and a continuous focus on teamwork help make a logistics team successful. Finding the best examples of performance and managing issues as they occur helps logistics operations to continue meeting the company’s objectives. Businesses can use constant performance monitoring and make specific improvements to improve their logistics and perform better.

Logistics management is necessary for enterprises that require their goods to arrive on time and be handled without inefficiency.

How To Track and Improve Logistic Team Performance

You’ve probably heard it a thousand times already: "Generative AI is changing everything." But what does that even mean, really? Is it just another tech buzzword? Surprisingly, no. Generative AI—think tools like ChatGPT, DALL-E, or Midjourney—is genuinely reshaping how companies think about their teams. It’s not just about <a target="_blank" href="https://www.thehumancapitalhub.com/articles/how-automation-streamlines-multicloud-management-for-businesses" alt="automating tasks">automating tasks</a>. This technology creates new possibilities, redefines creativity, and—whether we’re ready for it or not—forces businesses to rethink their entire approach to workforce planning. <h2><a name="_z2e9a1rbu4ry"></a>How Generative AI Is Shaking Up Job Descriptions (in Ways You Didn’t Expect)</h2> Let’s be honest. Nobody grew up dreaming of becoming a "prompt engineer," right? Yet here we are. <a target="_blank" href="https://www.thehumancapitalhub.com/articles/executive-director-job-descriptions-everything-you-need-to-know" alt="Job descriptions">Job descriptions</a> today aren’t just slightly shifting—they’re transforming in wild, unexpected directions. Marketing managers are becoming AI content curators. Designers? They’re working hand-in-hand with generative AI platforms, turning ideas into visuals in seconds flat. Even roles like copywriters and coders—jobs traditionally seen as "safe" creative havens—are getting a serious makeover. But before you panic about robots stealing your job (cue the sci-fi movie soundtrack), take a deep breath. It’s not that simple. <h2><a name="_89ishj6ql149"></a>Is AI Taking Jobs—or Creating New Ones?</h2> Here’s a thought to chew on: whenever a technology disrupts the job market, panic sets in. Remember when ATMs were supposedly going to make bank tellers obsolete? They didn’t. Instead, teller roles evolved. Generative AI is doing something similar—reshaping rather than outright replacing. Companies aren’t firing their designers or writers en masse. Instead, they’re finding ways to blend human talent with AI power. Take <a href="https://www.superside.com/">Superside</a>, for example. This creative-as-a-service company seamlessly integrates generative AI into its workflows, helping creative teams produce visuals faster without sacrificing quality. It’s not about humans versus machines—it’s humans amplified by machines. <h2><a name="_pc4b9lwic56y"></a>Skills You Didn't Think You'd Need (But Definitely Will)</h2> You might be wondering, "So, what’s the new job market going to look like?" Good question. Generative AI doesn’t just hand you answers—it demands something different: intuition, strategy, the ability to ask good questions. Ironically, "soft skills" like critical thinking, emotional intelligence, and creativity—stuff humans have excelled at for thousands of years—are now more important than ever. Who saw that coming, right? Suddenly, being good at asking questions or guiding a conversation (with AI or colleagues, for that matter) is turning into a real superpower. And those human nuances—humor, empathy, and understanding context—remain firmly in our wheelhouse. AI might mimic creativity, but genuinely original insights? Still a human gig, for now at least. <h2><a name="_qmbgifga19tu"></a>How Businesses Are Adapting to the AI Revolution (Hint: It’s Messy)</h2> You’d think businesses have a master plan by now. They don’t. Most companies are navigating generative AI’s impact like explorers in uncharted waters—lots of trial and error, a fair amount of chaos, and plenty of backtracking. For every business diving headfirst into generative AI, there’s another cautiously dipping its toe. Some companies rewrite job roles overnight, while others take baby steps—running workshops, <a target="_blank" href="https://www.thehumancapitalhub.com/articles/6-effective-strategies-for-cross-training-employees" alt="training employees" class="on">training employees</a>, or simply experimenting quietly on smaller projects. It’s messy. It’s confusing. But it’s also exciting. <h2><a name="_p6pgi36voeeo"></a>Why Generative AI Won’t Replace Your Team (Yet)</h2> Alright, real talk. Will generative AI mean fewer junior designers, writers, or entry-level roles? Possibly. But does it mean companies will magically stop needing people altogether? Absolutely not. Because even with all its flashy outputs—mind-blowing artwork, lightning-fast copywriting, instant coding—generative AI lacks one big thing: judgment. AI can spit out ten concepts for your marketing campaign faster than you can refill your coffee cup—but someone still has to pick the right one. AI can draft text for your brand’s Instagram feed—but someone still needs to check if it aligns with your values, tone, and style. And—no shade to AI—only humans truly understand what other humans genuinely care about. <h2><a name="_anfk3gmda247"></a>Workforce Planning in the Age of AI (It's Complicated)</h2> So, here’s the kicker: How do you plan your workforce when job descriptions can change overnight? Truthfully, it’s tricky. Businesses are starting to think in terms of skills rather than roles. Instead of hiring "a graphic designer," companies now look for someone who can collaborate with AI to generate visuals, refine concepts, and manage outputs. This flexibility is both liberating and terrifying. One day, you’re a content creator; the next, you’re an AI-prompt specialist. Businesses—and employees—need to embrace this uncertainty. Adaptability isn’t just a buzzword anymore; it’s survival. <h2><a name="_jqn3l2edcac3"></a>What Should Businesses Actually Do Next? (Realistically)</h2> If you’re expecting a neat, tidy solution to the chaos of workforce planning in the age of AI—sorry to disappoint. But here’s some practical advice: <ol type="1"><li>Stay curious: Encourage teams to experiment and play with generative AI. There’s no better teacher than direct experience. 
 
</li><li>Double down on human strengths: Invest heavily in training your teams to boost soft skills like critical thinking, creativity, and interpersonal communication. It sounds fluffy, but it’s going to matter a lot. 
 
</li><li>Redefine job descriptions (again and again): Be ready to rewrite roles more frequently than ever before. Flexibility should become second nature. 
 
</li></ol> <h2><a name="_bs2gyn1mfbt6"></a>What Does This Mean for You, Personally?</h2> Let's get real. Generative AI is scary, exciting, baffling, and thrilling—all at the same time. Your job won’t vanish overnight (promise), but it might look unrecognizable in a year. The trick? Stay agile. Embrace new ways of working. Be open to roles and skills you never imagined needing. Oh, and if you haven't tried using generative AI yet, seriously—give it a whirl. Playing with it yourself is the quickest route to understanding how it's going to shape your future. <h2><a name="_2bgliz1gc0m3"></a>So, What's the Bottom Line?</h2> The bottom line is—there isn’t really a bottom line (surprise!). Generative AI isn’t going away, and the way it reshapes jobs and workforce planning won’t follow a simple, linear path. It's complex, unpredictable, and constantly shifting. But one thing’s clear: AI won’t replace humans anytime soon. It'll just keep us on our toes, push us to evolve, and maybe—just maybe—make us a little more human in the process.

You’ve probably heard it a thousand times already: "Generative AI is changing everything."

How Generative AI Is Reshaping Job Roles and Workforce Planning

Production Supervisor

&lt;p&gt;&lt;strong&gt;Qualifications and Experience:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;3 years in Dairy Industry at supervisory Level and experience in food industry&lt;/li&gt; &lt;li&gt;Degree in Food Science, Food Safety, Dairy Technology or any other related qualification&lt;/li&gt; &lt;/ul&gt;

Procurement Manager

&lt;p&gt;&lt;strong&gt;Responsibilities &lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Establishes and implements, procedures, purchasing policies and best practices&lt;/li&gt; &lt;li&gt;Monitors ongoing compliance with purchasing procedures and policies&lt;/li&gt; &lt;li&gt;Ensure significant cost savings for the organisation.&lt;/li&gt; &lt;li&gt;Directs procurement policies to ensure all items are purchased and delivered timeously and within the stipulated budget&lt;/li&gt; &lt;li&gt;Monitors supplier compliance with contractual agreements&lt;/li&gt; &lt;li&gt;Superintends supplier compliance with internal quality standards and external regulations&lt;/li&gt; &lt;li&gt;Facilitates timely placement of purchase orders&lt;/li&gt; &lt;li&gt;Reviews purchase orders for proper authorization and compliance in line with organizational policy and standard operating procedures&lt;/li&gt; &lt;li&gt;Identifies and sources new suppliers in line with procedures&lt;/li&gt; &lt;li&gt;Manages supplier selection process based on price, quality, support, capacity and reliability&lt;/li&gt; &lt;li&gt;Establishes and updates an approved supplier database&lt;/li&gt; &lt;li&gt;Develops, negotiates and administers purchasing agreements and contracts with suppliers in support of organizational requirements&lt;/li&gt; &lt;li&gt;Evaluates contracts to ensure compliance with legal requirements and organizational policies&lt;/li&gt; &lt;li&gt;Manages risk relating to quality, cost, delivery and supply of purchases.&lt;/li&gt; &lt;li&gt;Works with relevant Departments / Business Units to manage inventory requirements&lt;/li&gt; &lt;li&gt;Monitors and reduces purchase variances to meet profit objectives&lt;/li&gt; &lt;li&gt;Oversees the operations and daily activities of the purchasing department&lt;/li&gt; &lt;li&gt;Directs continuous improvement of purchasing processes in line with changing organizational needs and market conditions&lt;/li&gt; &lt;li&gt;Prepares monthly and quarterly procurement reports&lt;/li&gt; &lt;li&gt;Develops and manages procurement budgets and forecasts&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Bachelor&amp;rsquo;s Degree in Purchasing and Supply Chain Management or equivalent.&lt;/li&gt; &lt;li&gt;Master of Purchasing and Supply Chain Management an added advantage.&lt;/li&gt; &lt;li&gt;C.I.P.S membership is a must&lt;/li&gt; &lt;li&gt;At least 5 years of experience in a similar senior position.&lt;/li&gt; &lt;li&gt;Proven experience in managing supply chain operations&lt;/li&gt; &lt;li&gt;Knowledge of the Public Entities procurement process and regulations.&lt;/li&gt; &lt;/ul&gt;

Human Resource Manager

&lt;p&gt;&lt;strong&gt;Duties/Responsibilities:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Develops and implements the HR strategy in with business strategy;&lt;/li&gt; &lt;li&gt;Manages recruitment and selection;&lt;/li&gt; &lt;li&gt;Develops, reviews, and oversees the implementation of performance management system and policy for the entire company;&lt;/li&gt; &lt;li&gt;Manages industrial relations in the company and is responsible for maintaining employee discipline;&lt;/li&gt; &lt;li&gt;Complies and manages the Human Resource Departmental budgets;&lt;/li&gt; &lt;li&gt;Develops and updates the HR policies as and when;&lt;/li&gt; &lt;li&gt;Develops and presents HR reports.&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications and Experience:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;BSc in any relevant social science degree;&lt;/li&gt; &lt;li&gt;At least 3 years relevant experience in a managerial role;&lt;/li&gt; &lt;li&gt;Experience in the FMCG industry;&lt;/li&gt; &lt;/ul&gt;

Brand Manager

&lt;p&gt;&lt;strong&gt;Duties/Responsibilities:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Develops strategic brand direction and longer-term brand vision that is consistent with the organization&amp;rsquo;s priorities and objectives.&lt;/li&gt; &lt;li&gt;Monitors all marketing and branding activities for the organization.&lt;/li&gt; &lt;li&gt;Directs the evaluation of brand portfolio including brand definition, proposition and promotion.&lt;/li&gt; &lt;li&gt;Plans and executes annual marketing campaigns to grow sales revenue.&lt;/li&gt; &lt;li&gt;Attains monthly sales targets through a motivated sales force.&lt;/li&gt; &lt;li&gt;Develops and implements business plans for the territory.&lt;/li&gt; &lt;li&gt;Ensures effective implementation of all sales and marketing programs to build brand visibility and profitable brands.&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications and Experience:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;BSc in Marketing.&lt;/li&gt; &lt;li&gt;At least 3 years relevant experience in a managerial role.&lt;/li&gt; &lt;li&gt;Experience in the FMCG industry is an added advantage.&lt;/li&gt; &lt;/ul&gt;

Test

Electrician

&lt;p&gt;&lt;strong&gt;Duties/Responsibilities:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Installations, maintenance and repairs of all electrical equipment and machinery.&lt;/li&gt; &lt;li&gt;Manages Junior Staff members&lt;/li&gt; &lt;li&gt;Recommends cost saving best practices to the Maintenance Manager&lt;/li&gt; &lt;li&gt;Checks on health and safety compliance&lt;/li&gt; &lt;li&gt;Install, maintain, and enhance electrical systems and components, including fuses, lights, and wiring&lt;/li&gt; &lt;li&gt;Perform all work in a manner that meets and follows electrical codes, blueprints, and standards&lt;/li&gt; &lt;li&gt;Test electrical systems and components to ensure proper functioning&lt;/li&gt; &lt;li&gt;Performs preventative maintenance on electrical systems and components&lt;/li&gt; &lt;li&gt;Troubleshoots problems and make timely repairs&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications and Experience:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Degree or Higher Diploma in Electrical Engineering/ Apprentice Program&lt;/li&gt; &lt;li&gt;At least Four (4) years in similar role in the FMCG Industry&lt;/li&gt; &lt;/ul&gt;

HR Officer

&lt;p&gt;Role and Responsibility&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Produces Human Resources performance measurement statistics&lt;/li&gt; &lt;li&gt;Implementation and administration of Human Resources standards (SABPP)&lt;/li&gt; &lt;li&gt;Responsible for employee engagement surveys and corrective action plans&lt;/li&gt; &lt;li&gt;Assists in the development of Personal development plans for individuals&lt;/li&gt; &lt;li&gt;Assists in the development of learning and development budgets and programmes&lt;/li&gt; &lt;li&gt;Implementation and administration of the department&amp;rsquo;s ISO protocols&lt;/li&gt; &lt;li&gt;Implementation of the Industry CBA and Code of Conduct&lt;/li&gt; &lt;li&gt;Assists in the recruitment and selection&lt;/li&gt; &lt;li&gt; Assists in Industrial relations matters&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;Experience &lt;/p&gt; &lt;ul&gt; &lt;li&gt;Degree in any Social Sciences at 2.1 level or better&lt;/li&gt; &lt;li&gt;Ideal candidates must have a Professional diploma such as IPMZ or equivalent&lt;/li&gt; &lt;li&gt; A minimum of 3 years post University working experience&lt;/li&gt; &lt;li&gt;Knowledge of ISO 9001, 18001 and 45001 an added advantage&lt;/li&gt; &lt;li&gt; Knowledge of the Labour Act an added advantage &lt;/li&gt; &lt;li&gt;Knowledge of SABPP Human Resources Standards an added advantage&lt;/li&gt; &lt;/ul&gt;

Critical Thinking Test

3:0

QUESTION 0

You are leading a team, and you are supposed to cross a river to get to where you want to go. You ask the caretaker around this crossing point and you are told the average depth at this crossing point is 0.1 meters. What action would you take?