This survey focused on gauging the level of customer satisfaction in the Zimbabwe Banking Sector. Like all commercial entities, banks rely on customers for survival. In the competitive banking industry, banks need to differentiate themselves from other banks by providing high-quality customer service.
Industrial Psychology Consultants (Pvt) Ltd does not hold itself liable to any derogatory comments and or opinions expressed as part of and through this survey. Our objective, however, is that this report may be used constructively towards creating a competitive financial services sector that satisfies its customers.
Summary of Key Findings
This is a "creative and systematic work undertaken to increase the stock of knowledge". It involves the collection, organization, and analysis of information to increase understanding of a topic or issue
If you find this helpful please LIKE and SHARE our content. We have a YouTube channel where you can subscribe and follow us. Just click the notifications bell to get notified whenever we post a new video. We post everyday except on weekends. Click below now to subscribe!!!!
This is a portal where we share knowledge about human resources practices. The knowledge comes from experts across the globe who have volunteered to share research-supported articles, case studies, personal experiences and leading practices.
As you search the articles section under our free resources section, check for articles from some of the global thought leaders who have contributed to this section. The articles cover the breadth and depth of the human resources field. Some of the articles are based on practical experience and others are based on research. We have managed to get top thought leaders to contribute articles.
One of the most valuable parts of the free resources section is the case studies section. This section has some of the best studies on the application of human resources. The most important lesson coming out of the case studies is that the human resources function can contribute tangibly to the performance of the organisation.
Under the community section, you will be able to see a section called the "Ask the Expert". In this section, users can ask questions related to HR and other fields. Experts have been lined up in different fields to answer your questions. Under the "Situations wanted" we allow you to showcase your talent so that employers can view your profile. People will get jobs if they put their short profile on this platform. It is a valuable platform for anyone on the job market. Employers are going to this section to look for talent. We have created a platform for employers and job seekers to meet digitally. Check what others are saying about this platform under the comments section.
Read more about us here.
© Copyright | Web design and development by IPC