Employee Engagement is defined as a heightened emotional connection that an employee feels for his or her organisation that influences him or her to exert greater discretionary effort to his or her work. A study conducted by Gallup, Inc. in the 1990s identified Employee Engagement as the most important factor in helping companies grow. Several, if not all, organisational performance indicators are significantly influenced by how much employees are effectively engaged in
their jobs (workplaces). As such, to improve the performance of the organisation,
management needs to take note of which areas to work on.
This Employee Engagement Survey was conducted by Industrial Psychology Consultants (Pvt) Ltd – an independent surveyor. Although such surveys are critical to the performance and growth of the organisation, management should not rely solely on a single survey. Periodic surveys should be conducted. We suggest annually, so as to track the organisation’s performance and growth in relation to all employee engagement dimensions. After a series of surveys, it is only then that you can establish the link between your company’s performance and Employee Engagement
Summary of Key Findings
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