Operations Coordinator - Customer Service


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Courier - Harare

Wanted is a Operations Coordinator - Customer Service to join an organisation in the Courier sector in Harare . Candidates invited to apply.  

Salary: Not specified    Applications Received:  17    Job Posted: 2020-10-14 00:25:06    Job Deadline: 2020-11-13    Job Status: Placement


100%

Requirements:

Years of Experience: 3


Job Description:

Main Duties:

  • Compiles pre-alert updates by tracking daily updates from the borders
  • Monitors duty quotations and verifying accuracy
  • Monitors document delivery
  • Manages client accounts to ensure no financial leakages are incurred
  • Conducts regular client visits
  • Tracks of all shipments to ensure cargo is delivered on time
  • Communicates with stakeholders on the status of shipments
  • Responds to customer enquiries and follows up on leads for potential clients
  • Performs reconciliation of client invoices
  • Compiles pre-alert updates by tracking daily updates from the borders
  • Monitors duty quotations and verifying accuracy
  • Monitors document delivery
  • Manages client accounts to ensure no financial leakages are incurred
  • Conducts regular client visits
  • Tracks of all shipments to ensure cargo is delivered on time
  • Communicates with stakeholders on the status of shipments
  • Responds to customer enquiries and follows up on leads for potential clients
  • Performs reconciliation of client invoices

Qualifications:

  • Diploma in Customs Legislation & Procedures or equivalent
  • Degree in Logistic/Supply Chain or equivalent an added advantage
  • Degree/Diploma in Business Management or equivalent an added advantage
  • Minimum of 3 years’ experience
  • The Chartered Institute of Logistics and Transport (CILT)
  • Certified Professional in Supply Management (CPSM)


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Operations Coordinator - Customer Service salary range


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