Anything less than ideal employee success can jeopardize a company's viability in a market fuelled by intangible assets. Employee performance, on the other hand, is frequently mismanaged and underutilized in most firms. Current management and human resources practices, according to the Workforce Scorecard, impede employees' capacity to contribute to strategic goals.
Organizations must address three challenges in order to maximize the power of their workforce: view their workforce as a contribution rather than a cost; replace benchmarking metrics with measures that differentiate levels of strategic impact; and make line managers and HR professionals jointly responsible for implementing workforce initiatives.
Mark Huselid, Brian Becker, and co-author Richard Beatty show how to create a Workforce Scorecard that identifies and measures the behaviors, competencies, mind-set, and culture required for workforce success and reveals how each dimension impacts the bottom line, based on the proven model outlined in their best-selling book The HR Scorecard. The Workforce Scorecard is a practical and relevant guide to harnessing people capital to achieve strategic success.
Mark A. Huselid is a business consultant, a university professor, and a workforce management specialist. He is a Distinguished Professor of Workforce Analytics at Northeastern University's D'Amore-McKim School of Business.
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