Nolwazi Mlala

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nolwazi mlala

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Net promoter score

The Net Promoter Score (NPS) is a metric for determining customer loyalty, contentment, and enthusiasm. It's derived by asking customers one question: "On a scale of 0 to 10, how likely are you to suggest this product/...

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Toxic work culture: Everything you need to know

Introduction A toxic work culture is one in which the workplace is plagued by bickering, drama, and disgruntled employees to the point where productivity and employee well-being suffer. As a leader, you must make the ...

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Net promoter score

The Net Promoter Score (NPS) is a metric for determining customer loyalty, contentment, and enthusiasm. It's derived by asking customers one question: "On a scale of 0 to 10, how likely are you to suggest this product/...

Views: 42

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How much do human resource managers make: A global perspective

Smooth operations, the availability of qualified human capital, and good interpersonal ties are all ensured by the human resources department. This department is made up of several jobs such as HR Manager, HRBP, HR generalist, ...

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What are the types of employee engagement

Employee engagement refers to how committed an employee is to an organization's vision, purpose, and values, as seen by their attitude towards the employer. It is generally high when statements and interactions indicate a natural ...

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Employee Onboarding

The methods of integrating new hires into the organization are referred to as "onboarding." It involves activities that help new employees complete a new-hire orientation process and learn about the company's structure, culture, vision, goal, ...

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Employee engagement strategies

Employee engagement is the power of the intellectual and emotional connection employees experience closer to their work, teams, and organization. An engaged employee is pushed to assist their employer. They believe in the company and ...

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