Stop Promoting People to Positions Beyond Their Capacity

Carl Tapi / Posted On: 10 December 2019 / Updated On: 28 June 2022 / Recruitment and Selection / 1,892

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Stop Promoting People to Positions Beyond Their Capacity


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Studies show that promotions are still largely a reward for past performance and that organizations continue to assume the attributes that have made someone successful so far will continue to make them successful in the future even if their responsibilities change.

 

According to the Peter Principle, competence is rewarded with the promotion because competence, in the form of employee output, is noticeable, and thus usually recognized. However, once an employee reaches a position in which they are incompetent, they are no longer evaluated based on their output but instead are evaluated on input factors, such as arriving at work on time and having a good attitude.


 


Dr. Peter further argued that employees tend to remain in positions for which they are incompetent because mere incompetence is rarely sufficient to cause the employee to be fired from the position. Ordinarily, only extreme incompetence causes dismissal.

 

Organizations that wish to select the best people for leadership roles, therefore, need to change how they evaluate candidates. A study conducted by Schmidt on the predictive power of all selection criteria show that general mental ability (intelligence/general mental ability) explains 44%, integrity tests explain 21%, structured interviews (i.e. standardized interviews) explain 34%,  personality tests - conscientiousness explains 5%, reference checks explain 7%, biographical data explains 12%, job experience explains 6%, situational judgment tests explain 7%, assessment centres explain 13%, years of education explain 1%, ability-based emotional intelligence explains 5%, personality-based emotional intelligence explain 10%, work sample tests explain 11%, job knowledge tests explain 23% and age explains 0% of the variation in performance. The results show that general mental ability has the greatest predictive power of all selection criteria.

The next time you are filling a managerial position, ask yourself three questions:

  1. Does the candidate have the skills to be a high-performing contributor or the skills to be an effective leader?

The performance level of individual contributors is measured largely through their ability, amiability, and drive. Leadership, by contrast, demands a broader range of character traits, including high levels of integrity and low levels of personality derailers born out of negative attributes likes narcissism or psychopathy.

 

The difference between these two skill sets explains why high performers often fail to succeed in leadership positions. We all know that the most successful salespeople, software developers, and stockbrokers have exceptional technical skills, domain knowledge, discipline, and abilities to self-manage. But can those same skills be used to get a group of people to ignore their selfish agendas and cooperate effectively as a team?

 

Leaders do need to obtain a certain level of technical competence to establish their credibility, but too much expertise in a single area can be a handicap. Experts are often hindered by fixed mindsets and narrow views, which result from their years of experience. Great leaders, however, are able to remain open and to adapt, no matter how experienced they are. They succeed because they are able to continually learn.

  1. Can I really trust this candidate’s individual performance measures?

In most cases, the most common indicator of someone’s performance is a single subjective rating by a direct line manager. This makes measures of performance vulnerable to bias. As a result, performance measures may not be as reliable as you think. Some organizations promote people into leadership positions because they “create the right impression,” even if their actual contributions are minimal.

If you ask yourself the above question, and the answer is “no,” take some time to think about what good leadership looks like at your company. Are you looking for leaders who can drive great results? Bring people together? Listen and develop others? Or are you looking for leaders who can connect, innovate, and help evolve the business?

 

Every company needs different types of leaders at different times, and someone who performs well in their current role may not be the right person to help you reach your most immediate goals.

 

3. Am I looking forward or backward?

The secret to selecting great leaders is to predict the future, not to reward the past. Every organization faces the problem of how to identify the people who are most likely to lead your teams through growing complexity, uncertainty, and change. Such individuals may have a very different profile from those who have succeeded in the past, as well as from those who are succeeding in the present.

 

Avoid promoting entirely based on culture fit. Although you may have good intentions in doing it, it often results in a lack of diversity of thought and outdated leadership models. In today’s ever-changing world, businesses are expected to grow as fast as the technologies surrounding them. Their models must be in constant transformation. What worked in the past and what is working in the present may not work at all in the future. Companies, then, need to get more comfortable thinking outside the box. This means taking “misfits” or “people who think differently” and placing them into leadership roles. Give them support and time to prove themselves. This is just one way to deepen your leadership pipeline.

 

You should also take an extra look at the people who “may not be ready,” and analyze them on the basis of their ambition, reputation, and passion for your business. Often the youngest, most agile, and most confident people turn into incredible leaders, even though their track record may not be the best. Mark Zuckerberg, one of the most successful CEOs in decades by many measures, had almost no business experience before he started Facebook. Steve Jobs had not run a large company before Apple, yet he had the insights, connections, and drive to make it a household name.

 

It is time to rethink the notion of leadership. If you move beyond promoting those with the most competence and start thinking more about those who can get you where you want to go, your company will thrive. In other words, start considering those who have high potential, not just top performers.

 

Carl Tapi is a Consultant at Industrial Psychology Consultants (Pvt) Ltd, a management and human resources consulting firm. https://www.linkedin.com/in/carl-tapi-45776482/ Phone +263 (242) 481946-48/481950 or cell number +263 772 469 680 or email: carl@ipcconsultants.com  or visit our website at www.ipcconsultants.com



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